Customer and Market Knowledge Manager
2 weeks ago
Ref: JO-
2204-110078 | £4954 - £5221.55 per month + Additional Benefits | Location:Dubai, United Arab Emirates | Added:11/04/22
**The Company**
A leading retail group in the Middle East in looking for a Customer and Market Knowledge Manager to join their team to identify & activate growth opportunities for their FMCG brands by involving in superior analytics and deep insights around the consumer markets.
With a rich history, they have the rights to some of the world’s leading Fashion, Beauty, Home, Leisure, Food & Beverage brands across the Middle East.
**The roles and responsibilities of this Customer and Market Knowledge Manager position -**
- Ability to make customer-based Plans and decisions across Assigned markets
- Work collaboratively with divisions and brand Planning team to analyze the markets opportunities.
- Run Customer Live Stages annually across key Markets (Kuwait, UAE, Egypt and KSA)
- Run Marketing Mix Heat Analysis to define cascading choices channels per brand and per country.
- Lead Customer InTouch Program at business planning cycle through qualitative across markets to enable a customer based annual plans to serve the business growth targets.
- Ability to develop recommendations per market/Live stages to address main points.
- Ability to develop recommendations on communications and content strategy with strong customer-based Reason to Believe (RTBs).
- Build Strong customer behavior capabilities across the organization.
- Think out of the box to spend smartly on research.
- Partner with Data Insights & Customer & Market Knowledge Executives to drive strong reporting, Intelligent by Market Insights.
**To be successful in this Customer and Market Knowledge Manager position -**
- Has 4+ years experience in Market Research (FMCG, Telecom, or agencies )
- Strong Middle East Understanding and experience
- Previous experience with Saudi/ Egypt background
- Ability to understand Brand Building Models
- Strong analytical skills
- Ability to turn customer Knowledge into action and business plans.
**Benefits of this **Customer and Market Knowledge Manager position-**
- Tax Free salary
- Life Insurance
- Private Medical
- Discounts from leading brands and retailers
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
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