Key Account and Business Development Manager
2 weeks ago
**Buffalo Market** is the most efficient, transparent, and brand-friendly DSD (direct store delivery) food distributor on the market. We specialize in working with the fastest-moving products and the largest retail chains across the United States. With a nimble, customer-centric business model and a technologically advanced distribution system, Buffalo Market provides a more transparent and efficient experience throughout a product’s lifecycle.
**What we offer**:
100% remote role and flexible working hours
Salary from $18 per hour and B2B contract
**Responsibilities**
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
**Requirements and skills**
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- English written and spoken min.C1 level
- BA/BS degree in Business Administration, Sales or relevant field
- Past experience managing team of 6 people at least
**Salary**: AED105.00 - AED120.00 per hour
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