Csr Airfreights Dubai

2 months ago


Dubai, United Arab Emirates Reliance Career Opportunities Full time

**Responsibilities**:
Manage customer inquiries and complaints in a timely and professional manner

Coordinate with sales and operations teams to ensure the successful completion of customer orders

Monitor and track shipments to ensure timely delivery

Liaise with airlines and other transportation providers to ensure efficient and accurate delivery of goods

Manage customer accounts and maintain records of customer transactions

Assist in the preparation of documents for customs clearance

Maintain up-to-date knowledge of airfreight regulations and procedures

Ensure compliance with company policies and procedures

Provide support to the sales team in the development of new business opportunities

**Requirements**:
Bachelors degree in Business Administration or related field

Minimum of 3 years of experience in customer service, airfreight operations, or related field

Excellent communication and interpersonal skills

Proficiency in Microsoft Office Suite

Ability to work independently and in a team environment

Excellent organizational skills and attention to detail

Ability to work in a fast-paced environment

Knowledge of airfreight regulations and procedures


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