Customer Service Representative with Game Testing
2 months ago
**Customer Service Representative with Game Testing Skills (Chinese Speaker)**
**Job Type**: Full-Time, Part-Time, or Contract
**Location**: Remote
**About Us**:
Ola Vamos Technology is a fast-growing company specializing in IT, Technology, and Gaming. We are seeking a bilingual (Chinese-English) **Customer Service Representative** who can also assist with game testing. In this role, you will handle player inquiries while contributing to the quality assurance of our gaming projects.
**Responsibilities**:
- Identify and troubleshoot player issues, ensuring timely resolution.
- Perform game testing to identify bugs, glitches, and areas for improvement.
- Document and report game issues to the development team in detail.
- Communicate player feedback to improve the overall gaming experience.
- Assist in translating or localizing game content into Chinese, if necessary.
**Qualifications**:
- Fluency in Chinese and English (written and spoken) is required.
- Previous experience in customer service, preferably in the gaming or technology industry.
- Familiarity with game testing processes and tools.
- Excellent communication and problem-solving skills.
- Strong attention to detail and ability to work independently.
- Knowledge of gaming terminology and culture is a plus.
**What We Offer**:
- Competitive salary based on experience and qualifications.
- Opportunity to work on exciting gaming projects.
- Flexible work arrangements (remote).
- Supportive and collaborative work environment.
**How to Apply**:
- A current resume.
- A brief cover letter describing your experience in customer service and game testing.
- Your availability and expected salary.
**Language**:
- chinese (required)
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