Sales Development Assistant

4 months ago


Sharjah, United Arab Emirates Multi Trade Limited FZC (MTL) Full time

**Job Title**: Technical Assistant (Sales & Development Team) - Masterbatch

**Location**: Sharjah - Saif Zone

**Job Type**: Full-Time

**Reports To**: Sales Manager/Development Manager

**Job Summary**:
**Key Responsibilities**:

- **Technical Support for Sales**:

- Provide technical assistance to the sales team by preparing and delivering product presentations, technical data sheets, and other support materials.
- Collaborate with the sales team to understand customer needs and provide tailored solutions.
- Technical Assistance after sales, visit customers and collect samples.
- **Product Development Assistance**:

- Work closely with the development team to support the formulation and testing of new masterbatch products.
- Assist in conducting laboratory tests and trials to evaluate the performance of new formulations and ensure they meet customer requirements.
- Document and report on product development activities, including test results and recommendations for improvement.
- **Customer Engagement**:

- Serve as a technical liaison between the company and customers, ensuring that customer requirements and feedback are clearly communicated to the sales and development teams.
- Participate in customer visits, technical meetings, and product demonstrations to provide expert advice and support.
- Assist in the preparation of technical proposals, quotations, and contracts.
- **Market Research and Analysis**:

- Conduct market research to identify trends, new technologies, and customer needs in the masterbatch industry.
- Analyze competitors' products and identify opportunities for innovation and differentiation.
- Provide insights and recommendations to the sales and development teams based on market findings.
- **Documentation and Reporting**:

- Maintain accurate records of customer interactions, product trials, and technical inquiries.
- Prepare technical reports, case studies, and white papers to support sales and marketing efforts.
- Assist in the creation and maintenance of product catalogs, brochures, and other promotional materials.
- **Training and Development**:

- Stay up to date with the latest developments in polymer science, masterbatch technology, and relevant industry standards.
- Participate in industry conferences, seminars, and workshops to expand knowledge and network with industry professionals.
- **Continuous Improvement**:

- Identify areas for improvement in product offerings, technical processes, and customer service.
- Work with the development team to implement process improvements that enhance product quality and customer satisfaction.
- Provide feedback to the production and quality control teams to ensure that products meet customer expectations and industry standards.

**Qualifications**:

- Bachelor’s degree in Polymer Science, Chemistry, Materials Science, or a related field.
- 3+ years of experience in a technical role within the plastics, polymer, or masterbatch industry.
- Strong understanding of polymer processing, masterbatch formulations, and related technologies.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with laboratory or product development software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Willingness to travel occasionally for customer visits, industry events, and training.

**Working Conditions**:

- Work is performed in an office setting with occasional visits to the laboratory, production floor, and customer sites.
- May require travel to customer locations, industry events, and training sessions.
- Standard office hours with occasional overtime as needed.

**Benefits**:

- Competitive salary and benefits package.
- Health insurance, retirement plans, and other benefits.
- Opportunities for professional development, career advancement, and ongoing training.
- Car with Patrol.

**Experience**:

- polymers: 3 years (required)



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