Reservations & Revenue Executive

2 weeks ago


Dubai, United Arab Emirates Holiday Homes Full time

Job Title: Reservation & Revenue Executive

Job Summary:
As a Reservation & Revenue Executive, you will be responsible for overseeing all aspects of reservations, ensuring efficient booking processes, maximizing occupancy rates, and providing excellent customer service. You will coordinate with various departments, and utilize systems to maintain accurate records and streamline operations.

**Responsibilities**:

- Develop and implement reservation policies and procedures to optimize efficiency
- Monitor reservation systems for accuracy and resolve any discrepancies or issues
- Coordinate with sales, marketing, and operational teams to maximize revenue and occupancy
- Maintain relationships with vendors, travel agencies, and clients to facilitate bookings
- Handle customer inquiries, complaints, and special requests in a timely and professional manner
- Prepare reports on reservation statistics, trends, and performance indicators
- Ensure compliance with industry regulations and company standards
- Utilize software and tools to manage reservations, inventory, and pricing strategies

**Requirements**:

- Proven experience in reservation management or a similar role within the hospitality or travel industry
- Proven experience with Revenue management
- Excellent communication and customer service abilities
- Proficiency in reservation software and MS Office suite
- Analytical mindset with the ability to interpret data and trends
- Attention to detail and ability to multitask in a fast-paced environment
- Understanding of revenue management and pricing strategies

Optional Skills:

- Knowledge of different languages (depending on the clientele)
- Experience with customer relationship management (CRM) software
- Familiarity with online booking platforms and channel managementCandi Strong communication, interpersonal skills, and attention to detail are essential for this role. Must have a UAE driving license and car and be willing to travel.

**Salary**: From AED5,000.00 per month

**Experience**:

- Holiday Home: 1 year (required)

License/Certification:

- Driving License (required)

Application Deadline: 16/02/2024



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