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Car Rental Customer Care

4 months ago

Dubai, United Arab Emirates al emad car rental Full time

Processing paperwork such as collecting signatures and scanning IDs to ensure compliance with local laws
- Communicating with customers to answer questions and address concerns about their reservations or rental vehicles
- Explaining insurance coverage, including deductible requirements and optional coverage available for an additional fee
- Helping customers choose a vehicle that meets their needs, based on factors such as price, mileage allowance, and number of seatbelts
- Providing customers with directions to their destinations using maps or other tools such as GPS devices
- Explaining local traffic laws and regulations, such as speed limits and fines for parking violations
- Arranging for repairs to damaged vehicles or arranging for replacements when vehicles are totaled
- Coordinating with auto repair shops to schedule maintenance or repairs for vehicles
- Must can speak Russian Language.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- CAR RENTAL: 1 year (preferred)

**Language**:

- RUSSIAN (required)
- ENGLISH (required)