Loyalty & Partnerships Intern

3 weeks ago


Dubai, United Arab Emirates AccorHotels Full time

Company Description

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Job Description**:
ADMINISTRATIVE TASKS
- Office administration tasks “Issuing LPOs, expense claims, stationary, suppliers’ coordination, courier, invoicing and payments.”
- Coordinate virtual meetings, meeting rooms, meeting minutes and follow up on meetings outcomes.
- Adhoc projects (2 hours a week)

LOYALTY
- Organisation of Limitless experiences: event management, content creation on the dedicated website, suppliers management
- Help the creation of loyalty offer: set up the system, coordinate with the Marketing team for communication toolkit.
- Manage the catalogue of ALL collaterals for the hotels.
- Conduct a benchmark of loyalty programmes in the region and loyalty business intelligence.
- Support the loyalty team in the performance follow-up in creating reports and update them.
- Create a platform dedicated to Loyalty trainings.
- Support the team in the creation of the Bookers programme (project management)

PARTNERSHIPS
- Assist in sourcing data and performance reports to track partnerships activation to be shared with partners and when needed.
- Provide internal business and management reports as per agreed format and deadlines.
- Be part of and support loyalty partnerships segmentations with existing and potential new partners “Financial services, mobility, airlines, telecommunications, retail, tours & activities”.
- Assist in rolling out key projects in the region and coordinate with loyalty, marketing and digital teams to ensure success of the launch.
- Market research on competitors’ activation in specific markets according to assigned projects
- Engage with hotel teams to coordinate specific activations related to Partnerships and be there main point of escalation related to issues.
- Sponsorships evaluation and coordination with hotels for enrolments in specific hotel related projects
- Engage with the global partnerships team for specific assigned tasks.

**Qualifications**:

- Excellent verbal & writing and skills in English / Arabic & French is a plus.
- Knowledge in Photoshop is a plus.
- Efficiency in Microsoft Office (Word, Excel, PowerPoint)
- Passionate about the hospitality industry and media relations
- Excellent understanding of various social media platforms including Facebook, Twitter, LinkedIn, and Instagram
- Enrolled/graduate from a BA or BSc in Marketing/Communication/journalism or related field.

Additional Information

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.


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