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Temporary High-end Executive

2 months ago

Dubai, United Arab Emirates Cartier Full time

Reference Code: 100366**Temporary High-End Executive**:

- Dubai, DU, AE- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**MAIN PURPOSE**

Within the High end department, the High-end Executive (HEE) is responsible of all the High-End/Prestige partners boutique (PB) requests and local logistic flows, from optimizing processes & delivery times to implementing new merchandising strategy and coordinating local High-End events flows and stock. Her/his responsibility is to optimize stock availability and visibility within the region and maximizes its potential.

**KEY RESPONSIBILITIES**

**Operations: Drive the merchandising strategy & coordinate the stock allocations**
- Main contact of the Operation team in charge of the stock movements in the system
- Support all HE requests received from boutiques
- In charge of organizing buy backs if required from PB and/or HQ and liaise with HQ/PB Teams
- Create reports and monitor stock levels
- Responsible of the local price list (different currencies & invoicing price to partners)
- Optimize logistic flows with local logistic platform, central teams and CJB platform
- Implement and follow-up launches of HE/Prestige noveltie

**Commercial follow-up: Manage product requests to optimize private viewings & sales**
- Answer, challenge and follow-up on all products requests with sales teams and central teams
- Ensure availability of products for private viewings, support the sales team with information needed (product information, delivery time & price) and ensure the delivery of certificates and products boxes together with the pieces
- Follow-up on product wishlist and delivery leadtime communication to boutiques
- Follow-up on product refurbishments with the central teams
- Build up the use and follow-up on the internal HE tool: giving access to WW HE stock to all PB
- Ensure a close collaboration with the High End Managers with stock analysis reports to allow for better business decisions

**Events: Logistics monitoring during HE local events**
- Coordinate the stock movements (hand carries, shipment, local transfers, etc.)
- Ensure the timely arrival and safe departure of the event stock, create and ensure respect of logistics retro planning
- Operational support during international events (invoicing follow-up, deliveries)
- Operational support during local events:

- In charge of sharing logistics documents to partners
- Coordinate with HQ for pieces delivery

**DIMENSION**

**Geographical area**: Middle East Partners Boutiques & PoS (Kuwait - Qatar - Morocco - Lebanon - Oman - Jordan - Bahrain) and all Africa network (including Johannesburg Boutique)

**Number of boutiques**: 8 Partners boutiques + 1 internal boutique + 10 Watch Specialists

**YOUR PROFILE**:
**Education**

Bachelor’s degree or equivalent from a reputed Business school

**Required experience**

Minimum 3 years relevant experience

**Technical skills / abilities**
- Fluent in English. Arabic & French are a ‘plus’.
- Advanced excel skills
- SAP or any logistic software is a plus

**Personal and behavior skills**
- Previous experience in Merchandising / Operations, acquired within Local or Central teams
- Team player
- Demonstrates attention to details
- Self-starter with excellent communication skills
- Serious, proactive, mature and has the ability to handle and deal comfortably in a multinational environment
- Ability to effectively present information and respond to questions from groups of managers
- Adapts to changes in the work environment
- Generates suggestions for improving work and develops innovative approaches and ideas
- Provides regular performance feedback
- First experience in High Jewellery appreciated

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