Customer Success Executive Dubai

2 months ago

Dubai, United Arab Emirates Moove Full time

**About Moove**

Moove is on a mission to drive productivity and success for the world’s mobility entrepreneurs by democratising access to vehicle ownership.Our vision is to build the largest integrated vehicle financing platform for mobility entrepreneurs using technology & future productivity. By doing so, we are creating sustainable jobs for mobility entrepreneurs in the mobility sector.

**About the Role**

Moove is looking for an experienced professional with strong business acumen and an entrepreneurial attitude to be the Customer Success Executive, reporting to the City Fleet Manager. As a proven result-driven person, the Customer Success Executive will be responsible for assisting our driver partners.

In this role, you will dig deep into the handling of our driver partners so as to make the organization more productive and effective. If you've got great management skills, some big ideas, and an uncanny knack for organization, this is the role for you

**The Opportunity**

**What You’ll Be Doing**
- Deliver best in class, in-person support to our drivers the customer acquisition and onboarding stages of their lifecycle
- Walk drivers through onboarding process and all of the tools to be successful
- Promote the Moove brand, mission and values to our driver customers
- Help brand the Moove name and get drivers excited
- Stay on top of Moove policies and procedures
- Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards.
- Accurately describe Moove’s product features and benefits to drivers.
- Ensure all onboarded drivers are transferred to the Moove Fleet account.
- Resolve driver related issues.
- Work with the City Fleet Manager in building harmonious relations between drivers.
- Build driver funnel dashboard for new driver acquisition across various channels
- Manage driver referral and incentive schemes.
- Manage driver agency relationships to ensure they met company KPIs.
- Select best in class partners to work with for technical testing and training as required and for driver acquisition
- Manage the driver funnel keeping churn to a minimum and conversion high.

**What You will need for this position**
- A Bachelor’s degree in any field such as sales, marketing, operations or any related fields.
- A minimum of 2 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry.
- Excellent communication skills.
- Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally.
- Must be customer service-centric.
- Must possess basic administration skills.
- Ability to work independently, with little or no supervision.
- Ability to work in a fast-paced environment.

**Who You'll Be Working with**:
Directly reporting to our Customer Success Supervisor, and closely working with our Fleet Team.

**About the team**

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

**EEO Statement**: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

**Moove’s Vision**:To build the largest integrated vehicle financing platform

for mobility entrepreneurs using technology & future productivity.

LI-Onsite

  • Customer Success Executive Jobs In Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates GluCare Health Full time

    Customer Success Executive Jobs In Dubai | GluCare HealthAbout the jobA Client Success Executive with a healthcare sales background is responsible for providing high-level customer service and sales support to clients in the healthcare industry. They work closely with clients to understand their needs and provide them with personalized solutions and...

  • Customer Success Executive

    4 weeks ago

    Dubai, United Arab Emirates BMC Software Full time

    **Basic Information**: Country United Arab Emirates State NA City Dubai Ubora Date Published 01-Feb-2023 Job ID 36538 Travel Amount up to 25% **Description and Requirements**: LI-MS2 BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating...

  • Customer Success Executive

    2 weeks ago

    Dubai, United Arab Emirates Turpal Technologies FZCO Full time

    As a SaaS Customer Success team member, you will guide and advise customers, ensuring they launch Turpal successfully. You will work closely with customers to discover their business needs and challenges. This also includes coaching them on the best ways to use Turpal to solve their main pain points. Working closely with the Turpal Sales, and Product Team,...

  • Customer Service Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...

  • Sales Consultants Jobs In Dubai | Sure Success Consultants

    2 months ago

    dubai, United Arab Emirates Sure Success Consultants Full time

    Sales Consultants Jobs In Dubai | Sure Success ConsultantsJob DescriptionSure Success Consultants is an Immigration Consultant company based in Abu Hail, Dubai.We are looking for a sales consultants, who is self motivated, goal oriented, ready to join immediately.SkillsBasic MS office work knowledge is must.Good communication...

  • Sales Consultants Jobs In Dubai | Sure Success Consultants

    3 weeks ago

    dubai, United Arab Emirates Sure Success Consultants Full time

    Sales Consultants Jobs In Dubai | Sure Success ConsultantsJob DescriptionSure Success Consultants is an Immigration Consultant company based in Abu Hail, Dubai.We are looking for a sales consultants, who is self motivated, goal oriented, ready to join immediately.SkillsBasic MS office work knowledge is must.Good communication...

  • Customer Success Executive Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Moove Full time

    About MooveMoove is on a mission to drive productivity and success for the world's mobility entrepreneurs by democratising access to vehicle ownership.Our vision is to build the largest integrated vehicle financing platform for mobility entrepreneurs using technology & future productivity. By doing so, we are creating sustainable jobs for mobility...

  • Customer Success Executive

    4 weeks ago

    Dubai, United Arab Emirates Winnow Full time

    **About us** Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion...

  • Customer Success Executive

    1 day ago

    Dubai, United Arab Emirates Winnow Full time

    **About us** Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion...

  • Oracle Customer Success Executive

    2 months ago

    dubai, United Arab Emirates Oracle Full time

    DescriptionThe objective of the Customer Success Executive (CSE) is to maximize customer retention and success while driving operational excellence to make sure that the customers realize the full value of their cloud investment along the customer lifecycle, working closely with the Oracle Key Account Director/ Strategic Client Executive, who is having the...

  • Oracle Customer Success Executive

    3 weeks ago

    dubai, United Arab Emirates Oracle Full time

    DescriptionThe objective of the Customer Success Executive (CSE) is to maximize customer retention and success while driving operational excellence to make sure that the customers realize the full value of their cloud investment along the customer lifecycle, working closely with the Oracle Key Account Director/ Strategic Client Executive, who is having the...

  • Customer Success Executive Jobs In Dubai | GluCare Health

    1 month ago

    dubai, United Arab Emirates GluCare Health Full time

    Customer Success Executive Jobs In Dubai | GluCare HealthAbout the jobA Client Success Executive with a healthcare sales background is responsible for providing high-level customer service and sales support to clients in the healthcare industry. They work closely with clients to understand their needs and provide them with personalized solutions and...

  • Customer Success Executive Jobs In Dubai | GluCare Health

    3 weeks ago

    dubai, United Arab Emirates GluCare Health Full time

    Customer Success Executive Jobs In Dubai | GluCare HealthAbout the jobA Client Success Executive with a healthcare sales background is responsible for providing high-level customer service and sales support to clients in the healthcare industry. They work closely with clients to understand their needs and provide them with personalized solutions and...

  • Customer Success Executive

    1 week ago

    Dubai, United Arab Emirates KOI Technologies Full time

    **KOI** **Job Description/Guideline** **Position Title: Customer Success Executive** **Office/Department: Customer Success** **Position Reports To / Supervisor**:Customer Success Executive** The Customer Service Specialist will interact with the company’s customers by addressing inquiries and resolving complaints, generally providing a higher level of...

  • Customer Success Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Boeing Full time

    Customer Success Manager| Boeing DubaiAs a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and...

  • Customer Success Executive

    4 days ago

    Dubai, United Arab Emirates RR Global MIDDLE EAST Full time

    To take care of Customer Care function independently - To follow all intercompany processes related to Customer Care function - To maintenance all necessary records in the system - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

  • Director-Customer Success Jobs In Dubai UAE 2023

    1 week ago

    Dubai, Dubai, United Arab Emirates Dubai Government Full time

    Director-Customer Success Jobs In Dubai UAE 2023 | Dubai GovernmentFor More Top Organization JobsClick HereThe Director of Customer Success is responsible for driving service revenues, with a strong emphasis on lifetime and recurring revenue as defined in our Global Customer Services portfolio. Directing a team of Project & Program Managers, and Customer &...

  • Head of Customer Success

    2 weeks ago

    Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    Our client is a leading SaaS platform based in Paris, specializing in legal tech and government projects. Our innovative solutions serve clients across the globe, and we are currently seeking a dynamic Head of Customer Success for the MEA region. **Responsibilities**: - ** Team Management**:Lead and manage the Customer Success team, ensuring their...

  • Customer Success Manager, Middle East

    1 week ago

    Dubai, Dubai, United Arab Emirates Payoneer · Dubai, Dubai, United Arab Emirates Full time

    Customer Success Manager, Middle East & Africa| Payoneer DubaiPayoneer is the world's go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.Payoneer is looking for a Customer...

  • Customer Service Executive

    1 month ago

    dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...