Bilingual Field Customer Service
3 months ago
Responsible for delivering exceptional safari experiences to guests at a camp setting. This role involves leading informative and engaging safari tours, ensuring guest safety, and maintaining high standards of service and conservation. The Camp Safari Quality Guide plays a key role in enhancing the overall guest experience and fostering a deep appreciation for wildlife and nature.
**Responsibilities**:
- Lead guided safari tours and interpretive drives, offering detailed and accurate information about wildlife, flora, and the local ecosystem.
- Engage guests with compelling storytelling and insights, tailoring tours to meet guests' interests and ensuring memorable experiences.
- Monitor and ensure the safety and well-being of guests during safari activities and at the camp.
- Handle any emergencies or incidents calmly and effectively, following established safety protocols.
- Collaborate with camp staff to ensure smooth operations, including coordinating safari schedules, meal times, and guest activities.
- Maintain and prepare safari vehicles and equipment, ensuring they are clean, well-maintained, and fully stocked.
- Assist with the setup and breakdown of safari-related equipment and activities as needed.
- Provide exceptional customer service, addressing guest questions, concerns, and requests with professionalism and enthusiasm.
- Collect and act on guest feedback to continuously improve the quality of the safari experience.
- Work closely with other guides and camp staff to ensure a cohesive and high-quality guest experience.
- Participate in regular training and briefings to stay current with new information, techniques, and safety protocols.
**Job Qualifications**:
- Minimum of 2-3 years of experience as a safari guide or in a similar role within the ecotourism or wildlife sector.
- In-depth knowledge of the safari and customer support.
- Excellent communication and storytelling skills, with the ability to engage and educate guests.
- Proficiency in tracking, navigation, and operating safari vehicles.
- First aid and emergency response skills.
Pay: Up to AED4,000.00 per month
Application Question(s):
- If we offered you a position, when would you be available to start?
- What is your Visa Status & Validity Date?
- What is your Nationality?
- What is your expected salary?
- Are you a bilingual speaker? What is your second language?
- What is your age?
- Do you have a previous experience in same role or in customer service?
-
Customer Service Agent
1 month ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Customer Service Chat Representative
3 weeks ago
Dubai, United Arab Emirates Petals RE Full timeJob Summary: We are looking for a friendly and skilled bilingual Customer Service Chat Representative proficient in both Hindi and English. In this role, you will provide exceptional support to our customers via live chat, helping them resolve inquiries, address issues, and offer guidance on our products and services. You must be fluent in both languages to...
-
Bilingual Ecommerce Customer Service Supervisor
6 months ago
Dubai, United Arab Emirates SoundLines Group Full timeWe are seeking a highly motivated and experienced Bilingual E-commerce Customer Service Supervisor with proficiency in both Arabic and English to lead and manage our customer service team. The Supervisor will be responsible for setting up the customer service platform, integrating it with the order management system, training new staff members, liaising with...
-
Customer Service
6 months ago
Dubai, United Arab Emirates City Field Marketing Management Full timeDuties of a Customer Relations Executive include: - Prepare legal documents and arrange Lawyer Verification - Land & Property - Communicate with Sales department - Attend to client requests, complaints, site viewing etc. - Administrative duties such as filing, scanning, couriers and drafting agreements - Regular communication to Legal Conveyancer in the...
-
Bilingual Inspector
3 months ago
Dubai, United Arab Emirates Knowledge and Human Development Authority Full timeParticipate as a team member in DSIB school inspections. Take responsibility for inspecting: - Arabic and Islamic education - parts of the inspection framework that require specialist knowledge of Islamic and local culture and tradition and ensure that the inspection of these is carried out efficiently to the expected quality, and that findings are...
-
Customer Service Representative
6 months ago
Dubai, United Arab Emirates Al Bawasim Contracting Est Full time**Responsibilities**: - Provide accurate information about products, services, pricing, and availability. - Resolve customer complaints or issues effectively and in a timely manner. - Process orders, returns, exchanges, and refunds accurately. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Keep accurate records...
-
Customer Service Representative
6 months ago
Dubai, United Arab Emirates Emirates Driving Institute Full time**Qualifications** - **Bachelor's Degree holder**: - **Basic MS Office knowledge**: - **Bilingual Skills**: - **Good English Communication Skills (Written and Verbal)** **Experience**: - customer service: 1 year (preferred)
-
Customer Service
2 days ago
Dubai, United Arab Emirates SMART SERVICE STATION Full timeA reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...
-
Customer Service Representative
6 months ago
Dubai, United Arab Emirates IBT: Empowering Your Business with Technology Full time__ - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Follow call script & etiquette. - Providing information on the services...
-
Customer Service
6 months ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeTop H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...
-
Bilingual Content Writer
6 months ago
Dubai, United Arab Emirates ANAX Holding Full time**Job Title**: Bilingual Content Writer (Bilingual in Hindi/English) **Location**: International City Dubai, UAE **Working days**: 6 working day **Industry**:I-gaming **Job Type**: Full-Time (Contract) **Job Overview**: **Key Responsibilities**: - Write, edit, and proofread content in Hindi and English. - Develop content for various platforms,...
-
Customer Service
6 months ago
Dubai, United Arab Emirates Ideal business hub Full timeImmediate opening - Joining on 1st September or before._ - Deliver a high level of customer service, displaying excellent language skills per client, for example, Bilingual in English or Arabic, written and oral. - Ensure that a high level of quality standard and attention to detail is applied throughout and that the correct information is obtained from the...
-
Customer Service Advisor
6 months ago
Dubai, United Arab Emirates Webhelp Full time**Customer Service/Support** **Location** - Dubai, United Arab Emirates*** Job Title: Customer Service Advisor - (Bilingual - English/ French) **Job Description**: This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. ** Essential Functions/Core...
-
Operations Customer Service Representative
1 month ago
Dubai, United Arab Emirates Setup Zoon Full time**Overview** **Duties** - Analyze customer inquiries and provide appropriate responses - Process sales orders and handle cash transactions - Type and document customer interactions accurately - Communicate effectively with customers to ensure satisfaction - Provide multilingual support when needed - Assist with client services and maintain positive...
-
Customer Service Representative
6 months ago
Dubai, United Arab Emirates smart service station Full time**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...
-
Customer Service Representative
6 months ago
Dubai, United Arab Emirates ONEPRO INTERNATIONAL MARKETING MANAGEMENT Full time**Company Profile** OnePro is a Global Fintech company providing direct market access to multiple asset classes all on one easy-to-use platform. We provide access to FX, global financial markets, and multiple assets such as Forex, Indices, Commodities and Metals with over 20 global locations and over 100,000 clients putting their trust in us. OnePro was...
-
Customer Service Representative
3 weeks ago
Dubai, United Arab Emirates Eteen Logistic Service Full time**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...
-
Customer Service Advisor
6 months ago
Dubai, United Arab Emirates Webhelp Full time**Customer Service/Support** **Location** - Dubai, United Arab Emirates*** Job Title: Customer Service Advisor - (Bilingual - English and Arabic ) **Job Description**: This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. ** Essential...
-
Customer Service Executive
6 months ago
Dubai, United Arab Emirates IEX Recreational Playground LLC Full timeExperience - Minimum 2 years of experience in a customer-facing role, preferably in the Entertainment/Leisure - A passion for sports and adrenaline-based activities is highly important. Professional and Personal Skills - Excellent customer service skills - Excellent communication and interpersonal skills - Must be a people person demonstrating warmth,...
-
Customer Service Executive
6 months ago
Dubai, United Arab Emirates ACOUP Employment Services Full timeImmediate opening - Joining for 1_st_ September or before._ - Working between 2 shifts: 8am - 5pm or 10am - 7pm 5.5 days per week._ - This position will involve the management of various types of contracts including but not limited to; outsourcing employment contract, visa sponsorship management and on-demand service. - Preparing weekly, monthly, quarterly,...