Customer Service Representative
1 week ago
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- Answering calls from customers professionally and responding to customer inquiries and complaints.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Handling and resolving customer complaints on offered services.
- Follow call script & etiquette.
- Providing information on the services offered.
- Escalating inquiries to respective departments or supervisor as & when needed.
- **Job Requirement**:_
- Need to be bilingual - Arabic & English.
- Should have good spoken and written communication skills.
- Should be available to join immediately.
- Minimum one (1) year experience in call center \ Customer service.
- Experience in Medical field is preferable.
**Job Types**: Full-time, Permanent
Pay: AED3,000.00 per month
Application Question(s):
- If Selected, Can you join immediately ?
**Experience**:
- Customer service\ Call center: 1 year (required)
**Language**:
- Fluent English (required)
- Arabic (required)
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