IT Support Assistant

4 months ago


Sharjah, United Arab Emirates ENG Worldwide Full time

**Job Summary**:
**Key Responsibilities**:
**3. UNIX Server Management**:

- Assist in the setup, configuration, and maintenance of UNIX servers. - Monitor server performance and availability, responding to alerts and performing necessary actions to ensure uptime. - Support user account management, file permissions, and security protocols on UNIX systems.

**4. IT Administration**: - Maintain accurate documentation of IT processes, procedures, and inventory. - Assist in the implementation of IT policies and procedures to ensure compliance with industry standards. - Help manage software licenses and hardware inventory.

**6. Collaboration**:

- Work closely with other IT team members to support projects and initiatives. - Provide input for continuous improvement of IT services and user experience.

**Qualifications**:

- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in IT support, troubleshooting, and UNIX server management.
- Strong understanding of computer systems, mobile devices, and other tech products.
- Knowledge of networking concepts and protocols.
- Excellent communication skills, with the ability to convey technical information to non-technical users.
- Certifications such as CompTIA A+, ITIL, or UNIX/Linux certifications are a plus.



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