Junior IT Support

3 months ago


Sharjah, United Arab Emirates Capital Engineering Consultants Full time

**Job Title**: Junior IT Support Specialist / Systems Administrator Assistant

**Location**: Sharjah

**Job Summary**:
**Key Responsibilities**:

- **System Administration Support**:

- Assist in managing and maintaining servers, networks, and other IT infrastructure.
- Perform regular system updates, backups, and security checks.
- **Software Installation**:

- Ensure all software is properly licensed and up to date.
- **Hardware Setup and Maintenance**:

- Assemble and connect computer systems and peripherals according to project specifications.
- Troubleshoot hardware issues and perform repairs or replacements as needed.
- **Network Management**:

- Assist in setting up and maintaining network connections, including wired and wireless networks.
- Support network security measures and monitor network performance.
- **Technical Support**:

- Provide technical support to staff, resolving IT-related issues promptly and efficiently.
- Document and track support requests using a ticketing system.
- **Server Management**:

- Assist in setting up and maintaining server environments.
- Monitor server performance to ensure high availability and reliability.
- **User Training and Documentation**:

- Provide training to end-users on software and hardware usage.
- Create and maintain documentation for IT procedures and systems.

**Qualifications**:

- Minimum of 3 years of experience in an IT support or system administration role, preferably in an engineering consultancy.
- Strong knowledge of computer hardware, software, and network systems.
- Experience with installing and maintaining Architectural, MEP, and Civil Design software.
- Familiarity with operating systems such as Windows, macOS, and Linux.
- Experience with server administration and network management.
- Excellent troubleshooting skills and the ability to work independently.
- Strong communication and interpersonal skills.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus.

**Preferred Skills**:

- Experience with virtualization technologies such as VMware or Hyper-V.
- Knowledge of cloud computing platforms such as AWS or Azure.
- Familiarity with IT security practices and protocols.
- Understanding of database management and backup solutions.

**Additional Information**:

- This position may require occasional evening or weekend work to perform maintenance or resolve urgent issues.
This job description outlines the responsibilities and qualifications for a Junior IT Support Specialist / Systems Administrator Assistant, emphasizing experience in engineering consultancy and familiarity with specific design software.

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you available to joining Immediately(0-10 days) ?

**Experience**:

- IT Support: 3 years (required)
- Engineering Consultancy: 1 year (required)


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