Store Sales Executive @the Els Club Dubai Sports

4 weeks ago

Dubai, United Arab Emirates Prosports International Full time

Job Description: Golf Shop Sales Executive at The Els Club

Position Overview:
The Golf Shop Sales Executive at The Els Club is responsible for providing exceptional customer service and generating sales revenue in the golf shop. This role requires a strong passion for golf, excellent communication skills, and a proactive approach to sales. The Golf Shop Sales Executive will report to the Golf Shop Manager and work closely with the golf operations team to ensure a seamless customer experience.

Key Responsibilities:
1. Sales and Customer Service:

- Greet customers, provide product information, and assist with product selection.
- Promote and sell golf merchandise, including golf clubs, apparel, accessories, and equipment.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Upsell and cross-sell products to maximize sales opportunities.
- Build and maintain strong relationships with customers to ensure repeat business.

2. Merchandise Management:

- Receive, unpack, and display merchandise in an attractive and organized manner.
- Monitor inventory levels and assist with stock replenishment as needed.
- Conduct regular inventory counts and assist with inventory management.
- Ensure accurate pricing, labeling, and tagging of merchandise.
- Stay updated on industry trends and new product releases.

3. Point of Sale (POS) Operations:

- Operate the POS system accurately for sales transactions.
- Process cash, credit card, and other forms of payment.
- Maintain a balanced cash register and reconcile sales at the end of each shift.
- Generate sales reports and provide insights to the Golf Shop Manager.

4. Golf Events and Promotions:

- Assist with the coordination and execution of golf events, tournaments, and promotional activities.
- Set up promotional displays and assist with marketing initiatives.
- Collaborate with the Golf Shop Manager to develop sales strategies and promotions.

5. General Shop Maintenance:

- Maintain cleanliness and organization of the golf shop.
- Ensure product displays are well-maintained and visually appealing.
- Assist with inventory audits and loss prevention measures.
- Identify and report any equipment or facility maintenance issues.

**Requirements**:

- High school diploma or equivalent; additional education or training in sales or business is a plus.
- Proven experience in a sales role, preferably in a golf or retail environment.
- Excellent communication and interpersonal skills.
- Strong knowledge of golf equipment, apparel, and accessories.
- Familiarity with golf rules, terminology, and etiquette.
- Proficiency in using point of sale (POS) systems and basic computer skills.
- Ability to work flexible hours, including weekends and holidays.
- Customer service-oriented with a friendly and approachable demeanor.
- Strong attention to detail and organizational skills.

The Golf Shop Sales Executive plays a crucial role in driving sales and enhancing the overall customer experience at The Els Club. By providing exceptional service, maintaining a deep knowledge of golf products, and fostering customer relationships, the Golf Shop Sales Executive contributes to the success of the golf shop and the club as a whole.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- sales: 2 years (required)

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