Outlet Supervisor

4 days ago

Sharjah, United Arab Emirates KIMBO CAFFE & RESTAURANTS Full time

We are looking for an Outlet Supervisor with proven experience in F&B.

Arabic Speaker is a MUST.

Reliable and responsible character, with exceptional follow-up and attention to detail.
- Strong Managerial and Supervisory skills.
- Well-presented, organized, and calm personality.
- Professional communication skills in English and Arabic; additional languages are welcome.
- Be self-motivated with good energy levels, organized, and work efficiently under pressure
- Teamwork spirit and delegation of work.
- Excellent talent for interacting with people positively and courteously.
- Tactfully employ “suggestive selling” when appropriate and be able to upsell on Food & Beverage products.
- Proactive approach, with exceptional initiative and problem-solving abilities, ensuring the highest productivity and guest satisfaction.
- Multi-tasking capability without compromising on quality.
- Dependable, punctual, and able to work on flexible working hours.
Duties & Responsibilities:

- Coordinate the entire operation of the F&B Kitchen and Service staff during scheduled shifts. Organize
and conduct pre-shift and departmental meetings communicating pertinent information to the team.
- Manage staff, training and developing team members, ensuring they maintain a professional manner and
are up to date with product knowledge, hotel events, local attractions, and activities.
- Be creative and initiate new ideas for Restaurants, Lobby Lounges, and other F&B outlets. Ensure food display and overall presentation are attractive and comply with municipality guidelines simultaneously.
- Maintain appropriate Menu design and tailor to food and beverage recipes as per business demands.
- Coordinate with the Senior Chef / Pastry Chef, Restaurant Manager, and Cost Controller on the menu costing and recipes.
- Coordinate with Sales & Marketing dept. for promoting the F&B products there by maximizing revenue
for the department and organizing marketing activities, such as promotional events and discount schemes.
- Plan and coordinate new menus and understand menu contents, changes, and promotional activities.
- Co-ordinate with Senior Chef / Sous Chef and Pastry Chef and suggest ideas for food display.
- Ensure that the restaurant is always kept clean and organized at the front and back of house areas.
- Be responsible for the overall look and feel of the restaurant and ensure it is classy and meets the service
standards. Be attentive to details in every aspect of the Restaurant, Room Service, and other F&B outlets and areas.
- Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities,
scheduling, coaching and correcting, evaluating, interviewing, training, and mentoring the team.
- Assist guests when in need and handle guest complaints.
- Assist the Restaurant Manager in the execution of the strategic plan, including forecasting, budget management, profit and loss accountability, cost control, and inventories.
- Prepare reports at the end of the shift/week, including staff control, food control, and sales.
- Create and execute department sales, profit, and staff development plans.
- Maintain high-quality control standards, hygiene, and health and safety.
- Check food and beverage inventory, and stationery stock levels, order daily supplies, and minimize food wastage.
- Assumes full responsibility for a specific shift in the absence of the Restaurant Manager.

**Job Types**: Full-time, Permanent

**Experience**:

- F&B: 2 years (required)

**Language**:

- ARABIC (required)

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