Assistant Lounge Manager

3 weeks ago


Dubai, United Arab Emirates Stallion Partners Management Consultancy Full time

We are looking for Lounge Manager

**Responsibilities**:

- **Thorough Brand Knowledge**: It is essential for the you to possess in-depth familiarity with the restaurant's brand and values. You must also ensure that the team members share this knowledge to maintain consistency.
- **Food and Beverage Service**: You will be responsible for ensuring the food and beverage service to consistently uphold high standards. This encompasses ensuring correct food and drink service, preserving quality, and meeting customer expectations.
- **Manage Guest Flow**: You will proficiently manage the flow of guests, ensuring a seamless interaction between front-of-house (service staff) and back-of-house (kitchen staff) during service, contributing to a seamless dining experience.
- **Uphold Brand Standards**: Ensuring that team members consistently adhere to the brand's standards and provide top-notch customer service is paramount for guest satisfaction.
- **Address Guest Inquiries**: Handling guest inquiries in a professional and appropriate manner is vital. This includes addressing any concerns or fulfilling customer requests.

**Qualifications**:

- **Supervisory Experience**: Demonstrated experience in leading and supervising a team is a fundamental qualification. It showcases the ability to effectively manage a group of individuals.
- **Delegation Skills**: Proficiency in effective delegation is crucial for efficiently distributing tasks within the team.
- **Adaptability**:The role demands the capacity to promptly and positively respond to various work situations, which can be unpredictable in a restaurant or bar environment.
- **Effective Communication**: Exceptional communication skills are vital, both for interactions with team members and addressing guest inquiries.
- **Passion for the Hospitality Industry**: A genuine enthusiasm for the hospitality industry is essential as it fuels a commitment to delivering exceptional customer service and upholding high standards.

**Experience**:

- working at bar/ lounge: 1 year (required)



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