Concierge

6 months ago


Dubai, United Arab Emirates Dragon Palace Hotel Full time

Job Description:

- Extend a warm welcome to arriving guests and assist guests upon their departure, as required.
- Serve as a key point of contact for guests and efficiently respond to guest enquiries.
- Engage with guests throughout their stay and assist in providing each guest with a tailored guest experience, based on their needs and preferences.
- Deliver and safely storage guest luggage upon their arrival and departure.
- Stay up to date with all hotel services, daily VIP arrivals and special events.
- Provide information, recommendations and booking services for a wide variety of guest enquiries, including city tours, theatre tickets, restaurant bookings, medical services, transportation, flight bookings etc..
- Ensure orderliness and safety guidelines around the lobby and front door areas.
- Maintain a clean, healthy, and safety working area.

Qualifications:

- Minimum 2 years’ experience in the Hotel
- Excellent communication skills (oral and written).
- Commitment to delivering a high level of customer service.
- Excellent grooming standards.
- Solid knowledge about the local area of Dubai and the UAE, including attractions, activities, restaurants, entertainment facilities etc..
- Flexibility to respond to a variety of different work situations.

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: AED1.00 - AED2.00 per month

**Experience**:

- Concierge: 2 years (preferred)


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