Service Coordinator

3 days ago


Dubai, United Arab Emirates Radio Holland Group Full time

The Service Coordinator is part of the Operations Team responsible for region MEA, ensuring that all service jobs assigned to the territory are executed according to Radio Holland’s standards. The coordinator will ensure that all service orders are executed on schedule with a “first-time-fix” and proactive mentality. customer.

You will be reporting to the Operations Manager - MEA and the role is based in Dubai.

**Responsibilities**:

- Represent Radio Holland in the best way possible regarding performance, attitude, safety, quality and customer service;
- Ensure 100% compliance with the export compliance guidelines of Radio Holland;
- To ensure that all jobs are attended to on time and as per customer requirements.
- Create daily / periodic service job schedules, and assign them to the Service Engineers;
- Review, periodically, the service reports submitted by the Service Engineers, and whenever possible, offer suggestions for improvements;
- Review, periodically, in consultation with the Operations Manager, the spares status for all equipment and ensure availability of all spares required for successfully completing all the jobs and avoid losing any jobs due to lack of spares;
- Proactively respond to customer inquiries and customer complaints and seek permanent solutions.
- Create regular updates and status reports on the jobs being handled by Radio Holland, for all stakeholders involved (Regional Service Manager, Regional Management, Customers etc.);
- Coordinate with the Finance team to ensure accurate invoicing of customers with due regard to the profitability expectations of Radio Holland;
- Adhere to policies, regulations, and standards relating to QHSE principles of Radio Holland and the Customer including those at transient job sites.

**Skills / Abilities**:

- Be professional, and positive with an attitude that demonstrates responsibility;
- Strong oral and written communication abilities in English;
- Possess the ability to convince;
- Demonstrates and applies strong problem-solving skills in day-to-day operations;
- Comprehend current and emerging technologies;
- Have good ‘people skills’ for building relationships with colleagues and customers;
- Ability to maintain composure under pressure;
- IT savvy.

**Work Experience**:

- At least 4-5 years of experience in a similar role;
- Customer service/coordination in a technology-driven industry is a must;
- Exposure to working with coordinating within small to medium-sized teams preferred;
- Exposure to the shipbuilding (new built, retrofit), oil and gas (rigs, refineries), or navy-related industries preferred, but not a must.

**Education**:

- Minimum of Bachelors’ or a Diploma in electronic/electrical engineering.
- Diploma or certification in IT / Electrical / Electronics.

**Our Offer**:
The Radio Holland benefits package is attractive with a competitive salary. AXA medical and life insurance is provided to the employee and medical coverage to sponsored spouse and children. We take care of your visa including your spouse and children. Career development in a dynamic international working environment within the Maritime Industry.

**Interested?**:

- Contact us



  • Dubai, United Arab Emirates Felicia Technical Service Full time

    Female Customer Service required for a Maintenance Company based in Dubai 2-3 Years of Experience in the same position Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Providing introductory information to new customers Ensuring that customers are satisfied with our provided services Following up with...


  • Dubai, United Arab Emirates Oneroad Auto Service Center Full time

    **Requirements**: - Diploma or bachelor’s degree - Must have 2 years’ experience in automotive field. - With UAE Driver’s License - Basic Computer Skills - Basic English - Below 30 years old Position Specification & Job Description: /Qualifications/Salary Details A Warranty Coordinator - Processes warranty claims and assists customers through the...


  • Dubai, United Arab Emirates ANAMA CATERING SERVICE LLC Full time

    ANAMA Catering Service LLC is looking for a detail-oriented and highly organized Catering Coordinator to join our team. As a Catering Coordinator, you will be responsible for managing all aspects of catering events, including client communication, menu planning, and logistics. **Responsibilities**: - Communicate with clients to understand their catering...


  • Dubai, United Arab Emirates Felicia Technical Service Full time

    Female Customer Service required for a Facilities Maintenance Company 2-3 Years of Experience in the same Industry Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Shall be able to Confirm, coordinate and execute the jobs Knowledge of accounts will be a Plus **Benefits**: Commission on Leads 30 Days Paid...

  • Service Coordinator

    3 days ago


    Dubai, United Arab Emirates Carsafellc Full time

    **Position Overview**: A Service Coordinator in the automotive industry ensures efficient coordination of vehicle servicing activities while delivering exceptional customer service. This role involves managing customer inquiries, scheduling vehicle maintenance and repair appointments, and supporting technicians to ensure timely and high-quality service...


  • Dubai, Dubai, United Arab Emirates Tawseel Delivery Service Full time

    We are seeking a Logistics Coordinator Assistant to join our team at Tawseel Delivery Service. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of our delivery services.Job Summary:As a Motorbike Courier Associate, you will be responsible for delivering packages to customers within designated timeframes...


  • Dubai International City, United Arab Emirates TOP H SERVICE Full time

    **Job Title**: Social Media Coordinator **Location**: [Insert Location ] **Job Type**: [Full-time] **Company Overview**: [TOP H SERVICES ] is a dynamic and innovative company dedicated to [brief description of what your company does]. We're looking for a creative and detail-oriented Social Media Coordinator to join our marketing team and help us grow our...

  • Service Coordinator

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Transguard Workforce Solutions Full time

    Get AI-powered advice on this job and more exclusive features. Transguard Workforce Solutions is the UAE's leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services. We are currently seeking a Service Coordinator – 12 months Contract role for one of our very...

  • Service Coordinator

    1 week ago


    Dubai, United Arab Emirates Datailer Technologies Full time

    We are hiring a Service/ Sales Coordinator for a Water treatment company in Dubai **Suitable applicant must have valid UAE driving license** Experience: 2 plus years if relevant experience. **Responsibilities**: Ø Process execution according to the service portfolio throughout the whole project lifecycle process (installation, planning, execution,...


  • Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full time

    Guest Services CoordinatorWe are seeking a detail-oriented Guest Services Coordinator to join our front office team at Premier Inn Hotels LLC.In this role, you will be responsible for coordinating guest services, managing communications, and resolving guest issues promptly and professionally.Respond to guest inquiries and resolve issues...

  • Service Coordinator

    3 weeks ago


    Dubai, United Arab Emirates KANDAS EQUIPMENT RENTAL Full time

    **Key Responsibilities**: - Coordinate and manage the service operations, ensuring timely delivery and maintenance of rental equipment. - Liaise with clients to understand their requirements and provide exceptional customer service. - Schedule and dispatch service teams to various locations across the UAE. - Maintain accurate records of service activities...

  • Service Coordinator

    2 weeks ago


    Dubai, United Arab Emirates Maxell Group of Companies Full time

    **Job Title: Service Coordinator** **Location**: Business Bay, Dubai **Job Type**: Full-Time **Industry**: HVAC Manufacturing & Post-Sales Service **About Us**: Finpower Aircon LLC is a leading provider of cutting-edge HVAC solutions, specializing in both manufacturing and post-sales services. Our commitment to quality and customer satisfaction has made us...


  • Dubai, United Arab Emirates Al Tarek Constuction & Co LTD. Full time

    **We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant with the policies and procedures of the organization and offer consistency in service delivery.** **Customer Service Coordinator Responsibilities**: - Managing...


  • Dubai, United Arab Emirates Mohammad Azim Technical Service LLC Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates Ceenex Global LLC Full time

    Location : JLT - Work Timings: 8hrs a day and 5hrs a week - Contract : 12 months (extendable) **Roles and Responsibilities / Job Description**: - Coordinate the resources in the managed services - Act as the point of contact for managed services - Assist the team in day-to-day activities to ensure smooth operations of resources - Coordinate the team leads...


  • Dubai, Dubai, United Arab Emirates GluCare Full time

    Role OverviewGluCare is seeking a Medical Service Coordinator to join our team. In this role, you will be responsible for coordinating medical services and supporting our clients in achieving their health goals.Responsibilities:Service Coordination:Coordinate medical services and support to ensure seamless delivery.Client Support:Provide exceptional customer...


  • Dubai, Dubai, United Arab Emirates Mashreq Full time

    About the Position:Mashreq invites applications for the role of Client Service Coordinator, a key member of our corporate banking team. In this position, you will be responsible for coordinating client interactions, ensuring seamless delivery of our services, and exceeding client expectations.Responsibilities:Coordinate client interactions, managing enquiry...


  • Dubai, United Arab Emirates Al Mazroui Full time

    Bachelor’s / Diploma Degree in Biomedical / business administration or equivalent qualification. - Minimum of 2 years’ experience as service coordinator - medical equipment service sales - admin service or similar roles. - Proficiency in ERP/CRM platforms (SAP, Oracle, etc.) - Strong experience in MS-Office specially in EXCEL. - Currently available in...


  • Dubai, Dubai, United Arab Emirates Kerzner International Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Luggage Coordinator to join our team at Atlantis, The Royal.Your primary responsibility will be to coordinate luggage services, ensuring seamless transitions for our guests.You will work closely with the Assistant Manager, Front Services, to monitor and improve operational efficiency, while...


  • Dubai, Dubai, United Arab Emirates Benoit Technologies LLC Full time

    We are seeking a dynamic and experienced Technical Service Coordinator to join our team. Your expertise in electrical and electronics products, along with your excellent communication skills, will play a crucial role in driving customer satisfaction and contributing to our business growth. Responsibilities: Engage with potential clients to understand their...