Guest Service Officer

2 months ago


Dubai, United Arab Emirates Binghatti Holdings Full time

Offer assistance to the individual needs and requests.
- Taking food and beverage orders and accurately entering them into the ordering system and serve them as recommended by the VIP Family member’s and guest.
- Making menu item recommendations.
- Communicating any food allergy or special nutrition needs to kitchen staff.
- Ensuring all orders are filled quickly and accurately and that food is high quality.
- Ensure VIP Family and guest needs are responded to in a timely and efficient manner.
- Maintain VIP Family members and guest confidentiality at all times.

**Working Experience & Skills**
- Experience in a hotel or a related field preferred.
- Fluent in English communication, Arabic speaking is a plus.
- Ability to convey information and ideas clearly.
- Must maintain composure and objectivity under pressure.
- Knowledge of foodservice regulations and proper food handling procedures

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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