Guest Service Oficer

4 weeks ago


Dubai, United Arab Emirates SOFITEL Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description** Guest Service Officer - Reception**

First impressions are everything As a Guest Service Officer - Reception, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

**What is in it for you**:

- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world

**What you will be doing**:

- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**
**Qualifications** Your experience and skills include**:

- Service focused personality is essential; experience is an asset
- Diploma or degree in vocational hospitality or Room Division
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus

**Additional Information**
**_
Knowing:_**
- Know the sustainable development actions set up by the hotel;
- Know sustainable development related activities (exhibitions, nature outings, bike hire, parks, architecture, shops, restaurants, cooperatives, etc.).
- Know access to public transport.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


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