Call Center Supervisor

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...

Responsibilities - Assist in the formulation of targets for individuals and teams - Answer questions from staff and provide guidance and feedback - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated - Measure performance with key metrics such as call abandonment, calls waiting etc. - Ensure...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

We are looking for a call center supervisor for a reputed dermatology group in Dubai. **Salary: 10,000-12,000 AED plus premium benefits** - **Must be fluent in Arabic as high volume of calls are from Arabic speaking patients**_ Must have experience in handling hospital/clinic call center **Responsibilities**: - Manages and oversees a team of call center...

**Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable...

**Job Purpose** A call center supervisor has a team of other call center operators which manages, directs and controls to ensure that they meet up with targets and perform their duties according to laid down instructions and guidelines. Supervisors working in call centers also have the role of training their team members and reviewing their performances...

Our company is looking for a Call Center Supervisor to join our team. **Responsibilities**: - Training, and preparing call center representatives to respond to customer questions; - Ensuring agents understand and comply with all call center objectives, performance standards, and policies; - Address potential system issues internally and externally; -...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Supervise all tasks involved in Call Center - Train the Call Center Agents to respond efficiently and accurately to callers, explaining about the Driving Licensing Services, Vehicle Testing Services, available offers & promotions - Train & monitor the Call Center Agents on the customer journey process, available payment options, required documents, transport...

A leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic’s call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the management. 5 years’ experience in a similar field with health care...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Our company is looking for a Call Center Supervisor to join our team. **Responsibilities**: - Training, and preparing call center representatives to respond to customer questions; - Ensuring agents understand and comply with all call center objectives, performance standards, and policies; - Address potential system issues internally and externally; -...

Manages and oversees a team of call center Executives. - Motivates and supports Executives through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending changes. - Provides service...

We're hiring! We're currently searching for an experienced Call Center Supervisor to join our team. **About us.** Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer...

We're hiring! We're currently searching for an experienced Call Center Supervisor to join our team. **About us.** Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer...

Bachelor's degree in healthcare administration, business management, or related field preferred.Previous experience in a call center environment, preferably in a medical or healthcare setting.Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.Excellent communication skills, both verbal and written, with...

Bachelor's degree in healthcare administration, business management, or related field preferred.Previous experience in a call center environment, preferably in a medical or healthcare setting.Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.Excellent communication skills, both verbal and written, with...

Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...

**Reporting To**: Creative Director **Main Purpose of the Job**:a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. **YOUR ROLE** - **Lead the Call Centre team, giving the direction and ensuring that they are performing with a strong...