Human Resources Manager- Hospitality

3 weeks ago

Dubai, United Arab Emirates The First Group Full time

Overview:
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

**Job Description**:
We are seeking a seasoned HR professional with strategic acumen to fill the role of Human Resources Manager - Hospitality. This leadership position involves overseeing and managing human resources functions in multiple business units across our diverse Hotels and F&B Business. The incumbent will have the opportunity of collaborating with the management team to cultivate a vibrant work culture, placing a strong emphasis on employee engagement. The HR manager will lead our team of dedicated HR Business Partners, to make a significant impact on the success and growth of our business by effectively managing and optimizing the human capital across the entire hospitality division.

**Key Responsibilities**:
**HR Operations**:

- Align human resource function with business objectives to enhance overall performance and workforce effectiveness.
- Lead a team of Human Resources Business Partners across the business.
- Develop and implement streamlined HR processes across the hospitality division.
- Ensure compliance with local labour laws and regulations.

**Budgeting and Forecasting**:

- Lead the team of HRBPs in partnering closely with management to formulate a manpower plan aligned with the unit’s financial goals and objectives.
- Support the HRBPs in presenting a monthly forecast to relevant stakeholders to address staffing needs and concerns.

**Employee Relations**:

- Enhance the current framework of addressing employee grievances and resolving conflicts thereby supporting a healthy work atmosphere.
- Reinforce the disciplinary policy across the business, ensuring that the company is always aligned with the law, and that the policy is implemented uniformly.
- Support the HRBPs in conducting regular consultative committee meetings in their units and providing relevant feedback to address any concerns.

**Compensation & Benefits**:

- Ensure the company grading structure is applied uniformly and the correct benefits are offered for each position and make suggestions for enhancement.
- Regularly review and benchmark compensation against industry standards by participating in industry salary and benefit surveys.

**HR Analytics**:

- Support the imminent implementation of Oracle HCM
- Maintain data integrity and provide insights essential to fostering trust, compliance, efficiency and informed decision making.

**Employee Engagement**:

- Develop and implement strategies to enhance employee engagement within the hotels.
- Collaborate with the management team to launch DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives.
- Participate in regular surveys and assessments to gauge employee engagement and formulate an action plan for improvement.

Desired Skill & Expertise:

- Bachelor’s degree in human resources, Business Administration, or a related field.
- Minimum of 2 years of HR Manager experience in the hospitality sector preferably in a Cluster HR Manager role in the UAE.
- Strong knowledge of HR laws, regulations, and best practices within the UAE.
- Excellent communication, interpersonal, presentation and leadership skills.

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