Healthcare Customer Service Executive

3 months ago


Abu Dhabi, United Arab Emirates Healthsoft Middle East Full time

**Qualifications, Experience And Skills**
- Bachelor’s degree preferably in Business Administration, Management or related field.
- 3 years of relevant experience in Healthcare Customer Service role. Has UAE experience

**Key Activities and Responsibilities**
- Coordinate closely with Provider Engagement to ensure list of facilities required by onboarding to connect are up to date.
- Make follow up calls for completion of project implementation tasks.
- Answer inquiries related to participant’s onboarding process and requirements.
- Tracks and follow-ups the completion of connection requirements, including Security Assessments based on the deadlines given.
- Reports names of non-cooperative facilities to the Provider Engagement Team - at end of deadlines.
- Maintains and submits report including score, approval status, EMR, contact information, and final summary status.
- Ensure compliance with Company’s policy and other relevant regulations on Information Security.
- Performs other duties as assigned or required by the job.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Healthcare Customer Service role: 3 years (required)



  • Abu Dhabi, United Arab Emirates Aspris Healthcare Centre Full time

    **Job Purpose** Under the direct supervision of the Centre Manager and within established policies and procedures, the incumbent is responsible for the reception and administration duties ensuring the effective and smooth operation of the Centre. **Responsibilities** - Greets and registers patients and notifies medical staff of their arrival; - Offers...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    **Administrative activities: General - Makes patients and their families feel welcome in the hospital. - Exhibits care and service with empathy. - Provides personalized service by identifying regular patients, greeting patients by name and maintains their details. - Maintain the Key Result Areas (KRAs) / Key Performance Indicators (KPIs) related to each...

  • Head of Lab Services

    6 months ago


    Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    The role will spearhead the strategic development and execution of laboratory services across the NMC Group in UAE, Oman and Qatar. The role demands a proactive approach to centralize laboratory services within each region to enhance efficiency, reduce costs, and improve service quality. This role is instrumental in aligning laboratory services with the...


  • Abu Dhabi, United Arab Emirates Bowestos Full time

    Looking for a Customer service executive for Abu Dhabi. **Responsibilities**: - Answer any questions the customer may have about available products and services. - Listen to customer concerns and complaints with the goal of identifying the causes of the problem. - Select appropriate responses to customer issues and work quickly to resolve them. - Establish...


  • Abu Dhabi, United Arab Emirates CREATIVE AUTO SERVICE Full time

    We are an Automotive Detailing Company looking for Two Customer Service Representative located in Mussafah M-3 Abu Dhabi. - We need someone with at least 2 years experience in UAE. - Arabic is a plus but not mandatory Salary will be discuss upon interview. Best of Luck! Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    CLINICAL PRACTICE: a) Assisting medical staff and taking responsibility for all of a patient’s basic needs. b) Healthcare Assistant (HCA) works under the guidance of a qualified healthcare professional, usually a registered nurse, and assists with basic duties that are in line with the hospitals policies and procedures. c) Performs a range of duties as...


  • Abu Dhabi, United Arab Emirates Aspris Healthcare Centre Full time

    **Job Purpose** Under the direct supervision of the Centre Manager and within established policies and procedures, the incumbent is responsible for the reception and administration duties ensuring the effective and smooth operation of the Centre. **Responsibilities** - Greets and registers patients and notifies medical staff of their arrival; - Offers...


  • Abu Dhabi, United Arab Emirates Crypto Auto Service Center Full time

    Automotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...


  • Abu Dhabi, United Arab Emirates Alleanza Healthcare L.L.C. Full time

    **Identify Opportunities**: Conduct market research to identify potential growth opportunities and new business leads within the healthcare industry. - **Client Relationship Management**: Build and maintain strong relationships with existing and prospective clients, ensuring high levels of customer satisfaction. - **Strategic Planning**: Develop and...


  • Abu Dhabi, United Arab Emirates HARMONY MEDICAL CENTER Full time

    **Customer Service Manager** We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The customer service manager main responsibility is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Florence Home Healthcare Services Center LLC Full time

    Company OverviewFlorence Home Healthcare Services Center LLC is a healthcare provider dedicated to delivering top-notch physiotherapy services to the community.


  • Abu Dhabi, United Arab Emirates International Gas Services Est Full time

    We are seeking a dedicated and customer-focused Customer Service Executive to join our team. In this role, you will be the first point of contact for our customers, addressing their needs and queries with professionalism and care. Key Responsibilities: - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer...


  • Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

    **Job Summary**: Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication, relationship-building, and exceptional customer service, you will play a crucial role in expanding our patient base and promoting the highest standard of care. **Responsibilities**: - Build...


  • Abu Dhabi, United Arab Emirates Bushaika Travel and Holidays Full time

    We are looking for a Customer Service Executive to join our close-knit team at a leading Travel Agency in Abu Dhabi. We are offering a permanent, full-time position. Training will be provided. - **Base Requirements**:_ - Female executive - University graduate - Tagalog and English fluency - **Responsibilities**:_ - Handling different types of customers -...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    **JOB SUMMARY**: To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support...


  • Abu Dhabi, United Arab Emirates Reach Employment Services LLC Full time

    Our client here in Abu Dhabi is looking for an **Executive Secretary.** Outsource - 1 year renewable contract Qualifications: - Must have experience in **healthcare industry/medical facilities**. - Will to work here in Abu Dhabi. **Job Type**: Temporary Contract length: 12 months **Salary**: AED4,500.00 - AED10,000.00 per month **Experience**: -...


  • Abu Dhabi, United Arab Emirates Healthcare LLC Full time

    Guest Service Executive Hospital Experience preferred **Salary**: AED4,000.00 - AED5,000.00 per month