IT Business Partner

2 weeks ago


Dubai, United Arab Emirates Binghatti Holding Full time

**BINGHATTI HOLDINGS**:
Binghatti Holdings, established in 2008, is a leading Emirati conglomerate headquartered in Dubai, UAE. Renowned for its artistic and innovative approach, the company has carved a niche in the real estate industry, becoming the UAE's leading developer of luxury mid-market and high-end residential properties.

Beyond real estate, Binghatti Holdings boasts a diverse portfolio encompassing hospitality, construction, fast-moving consumer goods, and industrial sectors. Their commitment to artistic expression and quality extends across all their ventures, making them a prominent player in Dubai's dynamic business landscape.

**IT BUSINESS PARTNER**:
This role is a pivotal as the ideal IT Business Partner will be responsible for liaising between the IT Department & Business Unit.

**ROLE RESPONSIILITIES**:
As an IT Business Partner, you will be responsible for:
**1. Stakeholder Management**:Identify key stakeholders and maintain positive relationships with them, understand their needs and ensure they are met.

**2. Service Delivery Management**:Ensure that IT services are delivered effectively and efficiently. Meeting agreed-upon service levels.

**3. Improve Business Satisfaction**:Act as the voice of the business unit within IT, ensuring that the services provided meet or exceed business expectations.

**4. Enhance Communication**:Establish and maintain open lines of communication between IT & Business units to ensure mutual understanding of needs, objectives and priorities.

**5. Manage Expectations**:Set realistic expectations regarding the capabilities, timelines and deliverables of IT projects & Services which require extensive teamwork within IT Team.

**6. Alignment with Business Goals**:Ensure that IT initiatives & services are aligned with the overall business strategy and objectives, enhancing the value IT brings to the organization.

**7. Identify & Mitigate Risks**:Identify and recognize potential risks related to IT services and projects and work proactively with IT teams to mitigate them.

**8. Performance monitoring and Reporting**:Monitor and report on the performance of IT services, projects and initiatives to Business Units providing transparency and accountability.

**9. Feedback Loop Creation**:Establish a continuous feedback loop to capture and address issues, improvements and innovations related to IT services.

**10. Training**:Ensure that business units are adequately trained on new IT systems, Applications and tools e.g. Train the trainer approach

**11. Teamwork**:Work closely with IT teams to develop solutions that meet business requirements. Assist IT teams to gather the business requirements and getting business buy in for provided Technology solutions.

**12. Support services Oversight**:Liaison with IT Support teams and other operations teams to ensure support services are provided to Business units consistently and SLAs are measured.

**13. Information Security**:Liaison with IT Info Sec Team to ensure that the awareness for Information security for business users is ensured as well as the policies and compliance of info sec is understood by the business users.

**14. Change Management & Process Improvement**:Ensure change management practices are being followed to ease up any technology change roll out and identify with business for process improvements and automation opportunities and delivery of desired outcome with IT teams.

**CANDIDATE REQUIREMENTS**:
1. 3-5 years of work experience as IT Business Partner or similar Role in UAE. (**Must Have**)

(Preferably with Sales Teams)

2. Proven experience in change management and developing business relationships. (**Must Have**)

3. Proven experience of developing formal structure for solution & development delivery/business partnership reviews and escalations. E.g. KPIs, SLAs, Demand management etc. (**Must Have**)

4. Proven experience of working with Sales & Business Development as ITBP. (**Good to Have**)

5. Ability to write and express ideas clearly in English. (**Must Have**)

6. Ability to communicate fluently in both verbal and written Arabic. (**Good to Have**)

7. Working experience in a multi-cultural environment. (**Must Have**)

**QUALIFICATIONS & EDUCATION**:
1. Bachelors in technology and/or management. (**Must Have**)

2. CBAP or equivalent certification. (**Preferable**)

3. Agile Methodology (**Must Have**)

4. ITSM & ITIL knowledge. (**Must Have**)

5. Commercially Aware professional. (**Must Have**)

6. Documentation. (**Must Have**)

7. MS Word, Excel & PowerPoint Skillset at intermediate or advanced level. (**Must Have**)

Application Question(s):

- What is your expected salary?
- When can you join?

**Experience**:

- ITBP: 2 years (required)



  • Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    Key job responsibilitiesDrive our DEI strategy and initiatives; leverage mechanisms to regularly update the business leaders on progress and business impact; Build DEI plans aligned and in support of our business plans; develop goals and strategies; implement and scale initiatives globally across large, diverse and multifunctional organization; Provide...


  • Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    Key job responsibilitiesDrive our DEI strategy and initiatives; leverage mechanisms to regularly update the business leaders on progress and business impact; Build DEI plans aligned and in support of our business plans; develop goals and strategies; implement and scale initiatives globally across large, diverse and multifunctional organization; Provide...


  • Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    Key jobresponsibilitiesDrive our DEI strategy andinitiatives; leverage mechanisms to regularly update the businessleaders on progress and business impact; Build DEI plans alignedand in support of our business plans; develop goals and strategies;implement and scale initiatives globally across large, diverse andmultifunctional organization; Provide consulting...


  • Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    Key jobresponsibilitiesDrive our DEI strategy andinitiatives; leverage mechanisms to regularly update the businessleaders on progress and business impact; Build DEI plans alignedand in support of our business plans; develop goals and strategies;implement and scale initiatives globally across large, diverse andmultifunctional organization; Provide consulting...


  • dubai, United Arab Emirates Allianz Partner Full time

    After Sales Support Policy Administrator| Allianz Partners DubaiAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech...


  • dubai, United Arab Emirates Allianz Partner Full time

    After Sales Support Policy Administrator| Allianz Partners DubaiAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech...


  • Dubai, United Arab Emirates Expedia Partner Solutions Full time

    **Business Development Manager - Media Solutions Hotel Lodging** Are you someone who is interested in driving a fast-growing, travel media business? Do you love to harness the power of e-commerce to help partners efficiently meet their goals and optimize their results? We are looking for a Business Development Manager in the Lodging business. You will have...

  • Business Partner

    2 weeks ago


    Dubai, United Arab Emirates Maharashtra Sugar Corp Full time

    Job description Business Consultant / Business Partner Job Duties: :Developing in-depth knowledge of company offerings to identify profitable business opportunities. :Increase Monthly Sales and Develop quality Business with good revenue :Developing and managing strategic partnerships to grow business. :Plan, organize and manage business projects for...

  • Business Partner

    2 months ago


    Dubai, United Arab Emirates Bin Mahmood Group Of Company Full time

    We are looking for Business Partner for already established company with no investment needed. He or she should have technical knowledge and expertise in Cosmetics industry Partner will be responsible for management, development, and growth of the business. Profit sharing - to be discussed Ability to Commute: - Dubai (required) Ability to Relocate: -...


  • Dubai, United Arab Emirates Expedia Partner Solutions Full time

    **Business Development Manager - MeSo Hotel Lodging (Turkish Markets)** Expedia Media Solutions is dedicated to building creative media partnerships for travel advertisers enabling them to use Expedia's network of leading travel brands and global sites. We have revolutionized the way brands reach and connect with online travel consumers, emerging as a...

  • Business Partner

    2 weeks ago


    Dubai, United Arab Emirates Matrix Auto Repairing LLC Full time

    A business partner is responsible for **managing the business**. The responsibilities include financial management, resource optimization, strategic planning, and risk management. Pay: AED10,000.00 - AED15,000.00 per month

  • IT Business Partner

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Xylem Full time

    IT Business Partner | Xylem DubaiXylem is the global leader in advanced technologies, solutions and services that address the world's biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature.IT Business Partner | Xylem Dubai | Apply NowThe role involves...

  • Business Partner

    4 weeks ago


    Dubai, United Arab Emirates easylife and consultancy Full time

    Business Partner only in contacts related to Hospitality business like Hotel, restaurants and other food and beverage business. **Job Type**: Part-time Part-time hours: 25 per week **Salary**: AED5,000.00 - AED15,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

  • Business Partner

    3 weeks ago


    Dubai, United Arab Emirates GLOBAL CONNECT VISA SERVICES Full time

    Global Connect Visa Services, a renowned leader in the visa and immigration services industry, is seeking a visionary and dynamic **Business Partner** to collaborate in our journey of expanding and innovating our services. If you are a strategic thinker, business-savvy, and eager to drive growth, we invite you to join our team. **Key Responsibilities**: -...

  • Business Partner

    2 weeks ago


    Dubai, Dubai, United Arab Emirates easylife and consultancy Full time

    Business Partner only in contacts related to Hospitality business like Hotel, restaurants and other food and beverage business.Job Type: Part-timePart-time hours: 25 per weekSalary: AED5, AED15,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)

  • IT Business Partner

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Randstad Middle East Full time

    IT Business Partner / IS Delivery & Demand Manager – Construction Jobs in Dubai, UAE by Randstad Middle East | IT Business Partner / IS Delivery & Demand Manager – ConstructionRandstad Middle East - Dubai, UAE Posted In 28/9/2013 Apply For JobApplicants 2 Views 5675 Job Description IT Business Partner / IS Delivery & Demand Manager - Construction &...

  • FP&A Business Partner

    1 month ago


    dubai, United Arab Emirates Condé Nast Middle East Full time

    Condé Nast is a global media company, home to iconic brands including Conde Nast Traveller, AD, Vogue, GQ, The New Yorker, Glamour, Vanity Fair and Wired, among many others. The company's award-winning content reaches 88 million consumers in print, 419 million in digital and 432 million across social platforms, and generates more than 1 billion video views...


  • Dubai, United Arab Emirates WSP Full time

    **We are WSP - Join us and make your career future ready!** Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you’ll be at the heart of a team of international experts all dedicated to growing and sharing their expertise and working on projects that transform society for all of us. **job summary**: This role reports to the...


  • Dubai, United Arab Emirates Collinson Full time

    Here at Collinson, we like to think big, take big ideas, and create products and services that support our four core capabilities**:Loyalty**, **Travel Experiences**, **Insurance**, and **Assistance**. Our talented experts have helped nurture and develop a suite of products that enhance the passenger experience for over 20 million managed customers each...


  • Dubai, United Arab Emirates Serco Plc Full time

    Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...