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Bde and E-commerce Manager

3 months ago


Dubai, United Arab Emirates VLCC Wellness International Full time

E-Commerce / Export manager

Duties & Responsibilities
- Managing the eCommerce operations of the organization.
- Cataloguing & listing products on all ecommerce marketplaces.
- Coordinating with Account Managers of marketplaces for inventory planning & promotions.
- Forecast and secure necessary Ecommerce activation budget and resources.
- Provide rigorous analysis of marketing program results, make recommendations and execute campaigns.
- Ensure that new items quickly acquire adequate ratings and reviews
- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance
- Identify new business opportunities in the Middle East and Africa market and achieve assigned sales targets as per annual objectives.
- * Establish/build effective relationships with contractors/consultants/dealers and appoint distributors in the assigned export market.
- * To meet with clients to support and grow sales volume.
- * Provide leadership and guidance to our customer service, planning and logistics teams to ensure that customers receive their appropriate shipments.
- * Attend international exhibitions/tradeshows and meetings.
- * Work to develop new business and growth opportunities and manage volumes and margins to generate efficiency for manufacturing and margins for earnings.
- * Investigate new sales opportunities and actively solicit business from potential customers.
- * Utilize in-depth industry knowledge to build credibility and become a trusted advisor with customers.
- * Knowledge of the details of the export business to ensure that government policies, labelling systems, transportation and payment laws are followed.
- * Negotiate and monitor export rates and services to reduce operating costs and increase profitability.
- * Respond promptly to customer complaints and look to find winning solutions

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- BDE: 2 years (required)