Talent Acquisition Operations Analyst

6 months ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**

The Talent Acquisition Operations Manager will demonstrate recruiting best practices through full lifecycle and talent acquisition knowledge. The job holder will be responsible for managing the Governance of Group Talent Acquisition, including deployment and refinement of TA processes and procedures and TA staff development.

**What you will do**
- Work closely with Group Head of Talent Acquisition to establish consistent and standard processes across the group in using sourcing channels
- Ensure Al Futtaim career website is regularly reviewed and content is in line with HR and business strategy
- Review the analytics of the careers website and provide recommendations on changes to increase the likelihood of quality hires as required by the business
- Review and integrate data between TA and other Talent processes leveraging that information to continually improve hiring practices - (eg Talent Reviews, BNA, etc)
- Review and revise TA MI Pack with Systems Administrator
- Review current assessment process and research new assessment tools. Make recommendations for new assessment process to increase quality of hires.
- Support in evaluating executive search agencies for preferred supplier list
- Support in evaluating TA tools for preferred supplier list
- Support in Vendor Management
- Develop TA LinkedIn social media approach in line with AF Linked In social media strategy
- Manage the use of Impressions on LinkedIn to attract the right talent to support Talent acquisition strategy
- Develop dashboard of metrics in collaboration with Group Head of Talent Acquisition and managers, to ensure sourcing channels and strategies are regularly evaluated
- Provide high level updates to Group Head of Talent and Talent Acquisition on the impact of social community management / social attraction strategies on acquisition of Talent within AF
- Develop and maintain strong relationship with GMASCO Social Media Lead
- Liaise with HR/Talent social media stakeholders to assist in the development of Talent Brand and Thought Leadership content
- Continuous improvement through understanding of measurement tools, scorecards, and recruitment analytics
- Review quarterly results and provide recommendations on improving the quality of service in line with feedback
- Create development plan and resources for TA Team to ensure team capability meets performance requirements
- Formulate and conduct health checks on Talent Acquisition team to assess current capability in accordance with Talent Acquisition Processes and Key Work Outputs
- Support Group Head of Talent Acquisition with regular process reviews
- Ensure Policies, SOP and SLAs are also reviewed with stakeholders and measured on a quarterly basis.
- Communicate to Business Stakeholders the positive impact of process reviews
- Management of best practice material on CLC and ensure TA Team is aligned with best practice

**Required Skills to be successful**
- Advanced Excel skills
- Project management skills
- Ability to synthesize information and data from a variety of sources
- Excellent analytical and problem resolution skills
- Ability to work under pressure and adapt to changing priorities
- Extremely detail oriented

**What equips you for the role**
- Bachelor's Degree in Business Administration or Human Resources
- 6 years of experience in TA Operations
- Experience in managing external vendors
- Experience in recruitment metrics and reporting
- Knowledge of recruiting market trends and best practices
- Stakeholders management and high level of collaboration

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