E-commerce Manager for a Professional Luxury
2 months ago
**E-Commerce Manager for a Professional Luxury Lifestyle Brand**
**Responsibilities**:
- Responsible for managing the back-end operations of the company’s stores on delivery platforms, including but not limited to configuring new stores, managing product listings, analyzing store data, and product performance.
- Improve brand traffic and conversion rates in alignment with the company’s strategy and exposure rules of delivery platforms.
- Skilled in data analysis and summary, responsible for organizing and implementing revenue-boosting plans to achieve regional sales targets.
- Manage brand image, create best-selling products, handle user management, brand profits, sales, subsidies, and other relevant operations effectively.
- Collect and analyze real-time operational data of stores and competitors, continuously optimize store strategies, marketing plans, and promotional activities.
- Maintain long-term relationships and communication with delivery platform account managers to obtain resources like third-party subsidies and rankings.
- Regularly visit stores to promote activities and provide operational training.
- Analyze core metrics such as product structure, revenue performance, and conversion rates, and adjust operational strategies and directions accordingly.
- Stay updated on platform trends, algorithms, and best practices.
- Create and optimize product listings for maximum visibility and sales.
- Implement effective SEO strategies to improve product rankings on e-commerce platforms.
- Manage customer inquiries, reviews, and feedback.
- Work towards maintaining high customer satisfaction levels and resolving any issues promptly.
- Utilize analytical tools to gather insights into sales performance, customer behavior, and market trends.
- Prepare and present regular reports to reporting manager
**Qualifications**/ **Job Requirements**:
- A college degree or higher in e-commerce, marketing, or related fields.
- Strong data analysis skills, clear logic, excellent communication and language skills, market insight, planning ability, organizational coordination, and a spirit of market expansion.
- Outgoing personality, strong execution skills, a high sense of responsibility, and proficiency in office software.
- Proficient in using e-commerce analytics tools.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
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