Telephone Operator
18 hours ago
**Telephone Operator**
You are an ambassador for the exceptional service and cuisine that are hallmarks of our front office experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
**What is in it for you**:
- Work with a diverse group of heartists
- Be a part of Accor prestigious team
- Start your career with us and advance further your opportunities
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
**What you will be doing**:
- Oversees and directs all aspects of Telecommunications services to achieve the highest possible guest satisfaction.
- Processes incoming and outgoing calls accurately and courteously using the Accor Hotels & Resorts Standards in telephone courtesies.
- Assists guest with international calls and queries.
**Your experience and skills include**:
- Fluent in English language both spoken and written. Arabic and Russian language is a plus.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
**Your team and working environment**:
The very first Pullman in Sharjah which had a grand opening on February 20, 2020 is a sleek welcoming modern hotel providing 5-star chic urban setting for new generation of business & leisure travelers. Pullman Sharjah is the top 10 tallest towers in Sharjah skyline, an iconic new rise standing 160 meters tall hosting commercial & residential units along with Oriana Royal Care
- A boutique healthcare facility. Pullman Sharjah is at a walking distance from “Sharjah Expo Center"
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS
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