Telephone Operator

2 months ago


Sharjah, United Arab Emirates Hilton Full time

Telephone Operator - Arabic Speaker Preferred

As a Telephone Operator you are expected to answer hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency.

**What will I be doing?**

As a Telephone Operator you must perform the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required.
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
- Follow company brand standards
- Assist other departments, as necessary
- Answer calls originating from external and internal sources.
- Direct caller to appropriate extension or room.
- Assist guests with directions or other required information.
- Communicate to callers in a clear and concise manner.
- Input/write messages using proper grammar and spelling.
- Verify names and telephone numbers.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Operate facsimile to send and receive transmissions for guests.
- Notify guests of receipts using computer system.
- Call for repair and technical support of all computers-based PBX equipment.

**What are we looking for?**

Telephone Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Good communication skills
- Commitment to delivering a high level of customer service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
- Additional language ability preferred

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Telephone Operator

    7 months ago


    Sharjah, United Arab Emirates Hilton Full time

    Telephone Operator As a Telephone Operator you are expected to answer hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. **What will I be doing?** As a Telephone Operator you must perform the...

  • Telephone Operator

    7 months ago


    Sharjah, United Arab Emirates Hilton Full time

    As a Telephone Operator you are expected to answer hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. **What will I be doing?** As a Telephone Operator you must perform the following tasks to the...


  • Sharjah, United Arab Emirates Magic Trading Co. Full time

    Reputable printing and gift company is looking for telephone operator / receptionist in Sharjah Alwahda Street near City Center. **Job Types**: Full-time, Permanent Pay: AED2,000.00 - AED3,000.00 per month


  • Sharjah, United Arab Emirates Rolla Institutes Full time

    We are seeking a dedicated and dynamic individual to join our team as an Tele Caller cum Assistant Admin at our Institute. This dual-role position involves administrative responsibilities as well as tele-calling tasks to support our academy's operations and outreach efforts. You will play a crucial role in promoting our institute and generating leads for...


  • Sharjah, United Arab Emirates Rolla Institutes Full time

    We are seeking a dedicated and dynamic individual to join our team as an Admin cum Tele Caller at our Institute. This dual-role position involves administrative responsibilities as well as telecalling tasks to support our academy's operations and outreach efforts. You will play a crucial role in promoting our institute and generating leads for...


  • Sharjah, United Arab Emirates Rolla Institutes Full time

    We are seeking a dedicated and dynamic individual to join our team as an Tele Caller cum Assistant Admin at our Institute. This dual-role position involves administrative responsibilities as well as tele-calling tasks to support our academy's operations and outreach efforts. You will play a crucial role in promoting our institute and generating leads for...


  • Sharjah, United Arab Emirates Rolla Institutes Full time

    We are seeking a dedicated and dynamic individual to join our team as an Tele Caller cum Assistant Admin at our Institute. This dual-role position involves administrative responsibilities as well as tele-calling tasks to support our academy's operations and outreach efforts. You will play a crucial role in promoting our institute and generating leads for...


  • Sharjah, United Arab Emirates Rolla Institutes Full time

    We are seeking a dedicated and dynamic individual to join our team as an Admin cum Tele Caller at our Institute. This dual-role position involves administrative responsibilities as well as telecalling tasks to support our academy's operations and outreach efforts. You will play a crucial role in promoting our institute and generating leads for...

  • Telephone Operator

    6 months ago


    Sharjah, United Arab Emirates Reef AL Sharq Plaster & Tiles Cont Full time

    Answer incoming calls and provide callers with the requested information - Handle customer inquiries and complaints in a polite and professional manner - Transfer calls to appropriate personnel or departments - Take messages and forward them to the relevant parties - Maintain records of customer interactions and transactions - Ensure customers’...

  • Weighbridge Operator

    5 months ago


    Sharjah, United Arab Emirates Live Connections Full time

    . Direct traffic coming onto site and operate weighbridge. 2. Check incoming loads, ensuring compliance with site licence and permitted waste types. 3. Accurately record weights & waste type by vehicle, completing appropriate documentation and collect driver signatures etc. 4. Process delivery notes and tickets accurately and efficiently. 5. Immediately...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Key Responsibilities:Calendar Management: Manage and maintain the Director of Finance's calendar, schedule appointments, and coordinate meetings.Meeting Preparation: Prepare and organize materials for meetings when required.Communication Handling: Handle all incoming communications, prioritize emails, and draft letters when necessary.Administrative...


  • Sharjah, United Arab Emirates Star Works Recruitment Services Full time

    **JOB SUMMARY (Major functions of the position)** - Own the AP/Payroll processes across the company. - Record and update suppliers’ invoices. - Record of all contract cost and ensure the cost being recorded as per company policy. - Preparation of payments, cheques, bank transfer, BOE etc. - Check and record settlement for employee dues. - Recording and...


  • Sharjah, United Arab Emirates Star Works Recruitment Services Full time

    **Job description** **JOB SUMMARY (Major functions of the position)** - Own the AP/Payroll processes across the company. - Record and update suppliers’ invoices. - Record of all contract cost and ensure the cost being recorded as per company policy. - Preparation of payments, cheques, bank transfer, BOE etc. - Check and record settlement for employee...


  • Sharjah, United Arab Emirates Star Works Recruitment Services Full time

    **Job description** **JOB SUMMARY (Major functions of the position)** - Own the AP/Payroll processes across the company. - Record and update suppliers’ invoices. - Record of all contract cost and ensure the cost being recorded as per company policy. - Preparation of payments, cheques, bank transfer, BOE etc. - Check and record settlement for employee...


  • Sharjah, United Arab Emirates NAMISHER TECHNOLOGIES L.L.C - SHJ. BR 1 Full time

    Job description Operations Team Member is responsible for a variety of regular and recurring, moderate to highly complex operational and accounting functions to support Business functions. Additionally, this position is responsible for covering all areas of operations and comply with bank policies and procedures, and accounts. Salary Range: AED 3000 - AED...

  • Receptionist - UAEn

    6 months ago


    Sharjah, United Arab Emirates NMC Healthcare Full time

    Receive and segregate all laboratory sample to the designated sub department - Update the sample tracking status on the LIS system - Participate in the monthly statistics task assigned by the laboratory manager. - Operates office equipment such as photocopier, and fax machine. - Answers the telephone, screens callers, takes and relays message, responds to...

  • Receptionist - UAEn

    3 months ago


    Sharjah, United Arab Emirates NMC Healthcare Full time

    Receive and segregate all laboratory sample to the designated sub department - Update the sample tracking status on the LIS system - Participate in the monthly statistics task assigned by the laboratory manager. - Operates office equipment such as photocopier, and fax machine. - Answers the telephone, screens callers, takes and relays message, responds to...

  • Medical Receptionist

    6 months ago


    Sharjah, United Arab Emirates Clinic in sharjah Full time

    Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. - Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. - Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. - Keeps...

  • Medical Receptionist

    5 months ago


    Sharjah, United Arab Emirates Sara Medical Center Full time

    Checking insurance elegibity, arriving paitnet insurance. - Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. - Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. - Optimizes patients’ satisfaction, provider time, and treatment room utilization by...

  • Medical Receptionist

    5 months ago


    Sharjah, United Arab Emirates Clinic in sharjah Full time

    Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. - Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. - Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. - Keeps...