Compliance and Complaints Officer

**Job title**: Complaints Officer **Location**: Dubai , United Arab Emirates **Time Type**: Full time **Contract Type**: Permanent

Coordinate, review and update existing accounting policies and procedures. - Manage the ongoing review of materials and communication tools to ensure departments meet compliance requirements. - Adhere to regulatory reporting guidelines and filing deadlines. - Performing weekly compliance checks and daily spot checks to make sure Executives are adhering to...

The Role To investigate, respond to and resolve all complaints and issues of the customers. To analyse complaints and identify actions to improve service. Coordinate with the branch and customers to resolve the issues. Provide suggestions to improve the quality of our customer service based on the complaints received. Generate report of what are the...

**Key Responsibilities**: - Develop, implement, and oversee company compliance policies and procedures. - Monitor all operations and processes to ensure compliance with relevant legal and regulatory standards, including real estate laws in the UAE. - Conduct regular audits, risk assessments, and reviews to identify potential compliance issues. - Stay...

**_Job Information:_**: - Receive and coordinate to handle complaints and customer complaints from all channels._ - Synthesize and report analysis of customer suggestions/complaints/complaints on a weekly/monthly/weekly basis, alerting to potentially escalatory or sensitive complaints._ - Perform other duties as assigned by superiors._ - Research to collect...

Compliance Officer (CO) / MLRO Job description includes the following - Carrying out compliance monitoring programme for compliance with legislation applicable. - Maintaining compliance manual; implementing relevant rule changes by staff training. - Liaising with authorities as appropriate; - Administering Company’s procedures relating to conflicts...

Perform risk assessments and reviews to ensure compliance with applicable laws and regulations - Monitor changes in legislation and advise management of necessary compliance measures - Develop and implement policies and procedures to ensure compliance with relevant regulations - Provide training to staff on areas such as anti-money laundering and data...

Perform risk assessments and reviews to ensure compliance with applicable laws and regulations - Monitor changes in legislation and advise management of necessary compliance measures - Develop and implement policies and procedures to ensure compliance with relevant regulations - Provide training to staff on areas such as anti-money laundering and data...

Receive and record all customer disputes and other feedback type received by any means necessary as long as the right data is provided. - Assessing the risk level of all cases - Resolving all cases by referring to all KHDA relevant laws. - Investigating low and medium risk disputes and producing good quality, timely decisions. - Assigning high risk disputes...

Develop, implement, and monitor compliance programs and initiatives to ensure adherence to regulatory requirements and company policies. - Conduct compliance assessments, audits, and reviews to identify compliance risks and gaps. - Provide guidance and training to employees on compliance policies, procedures, and standards. - Investigate compliance...

Full Time - Dubai - Posted 7 hours ago **_Job Description_**: - _System: implementation and monitoring of the control of factory documents and records by all departments; dashboard; awareness-raising related to QSE and CSR; implementation of corrective actions following complaints, audits,_ - Health and safety: conducting hazard analysis; prevention plan;...

**Compliance Officer** **DIFX is the world’s first fully insured cross-asset trading platform. This platform was created as a blockchain-based cryptocurrency and CFD exchange to bring significant and lasting change to financial markets. This ecosystem offers an all-in-one solution for Digital Currency; made to trade, invest, and stake. We have licenses...

**Overview**: The Legal and Compliance Officer is responsible for overseeing and ensuring adherence to legal and regulatory standards within the organization. This role involves reviewing and advising on legal agreements, managing compliance programs, and providing support for Customer Due Diligence (CDD) and Anti-Money Laundering (AML) activities. The...

We are seeking a Compliance Officer for our Dubai International Financial Centre (DIFC) Marsh and Mercer businesses. This key role will focus on ensuring adherence to DIFC/DFSA regulations, managing compliance risks, and maintaining the highest standards of ethical conduct. The Officer will be instrumental in upholding our reputation and integrity through...

**YOUR RESPONSIBILITIES**: Compliance Framework - Maintain and develop the Compliance Framework of Policies, Procedures, Systems and Controls ensuring these remain in line with regulatory requirements, risk appetite and operationally effective as the Business grows, with any identified deficiencies remedied promptly. Risk Based Approach - Managing and...

Legal and Compliance Officer About Hantec Markets Having a global presence and embracing a diverse range of nationalities, our company warmly welcomes you. We take pride in our diversity, cultivating a vibrant working environment, and nurturing continuous growth. Alongside our outstanding leadership, we embrace an open-door policy, fostering a welcoming...

Bachelor’s Degree: In business, finance, law, or a related field. Certified Compliance and Ethics Professional (CCEP) 3-5 Years: Relevant work experience Analytical and Problem-Solving: Ability to assess regulations and compliance issues. Attention to Detail: Precision in reviewing policies and procedures. Effective verbal and written skills for...

**Job Summary**: Vompen Consulting Group is looking for a dedicated Compliance Officer to ensure that our clients’ businesses adhere to regulatory requirements. The Compliance Officer will monitor and enforce compliance with local and international laws, regulations, and internal policies, reducing risk and safeguarding the integrity of client...

Ensure the organization complies with legal and regulatory requirements relevant to its operations - Develop, implement, and monitor compliance policies and procedures across all departments - Conduct regular audits and assessments to identify potential compliance risks - Provide training and guidance to employees on compliance-related matters - Investigate...

**Company**: Avyanco Business Consultancy LLC **Location**: Dubai, UAE **Department**: Compliance **Reports To**: Compliance Officer **Summary**: **Key Responsibilities**: - Assist in the development, implementation, and maintenance of compliance policies and procedures, ensuring alignment with UAE regulations. - Monitor and assess compliance risks...