E-commerce Account Manager

2 months ago


Dubai, United Arab Emirates VIVO smartphone Middle East Full time

**Key Responsibilities**:

- Drive growth on platforms such as Noon and Amazon through effective collaboration with partners and strategic product launches.
- Lead and manage the e-commerce team by prioritizing tasks, providing guidance and ensuring high productivity.
- Oversee e-commerce account operations, including product listings, content management and campaign execution.
- Ensure efficient daily operations and optimize resources within the e-commerce channel.
- Monitor and analyse competitor’s strategies and market trends, providing actionable insights to maintain competitiveness and boost performance.
- Ensure timely delivery of solutions that align with customer needs and market demands.
- Utilize data, information systems and metrics to maximize market share, sales and profitability on e-commerce platforms.
- Forecast and monitor key account metrics, preparing regular reports on sales performance and forecasts.
- Act as the primary contact for e-commerce platforms, maintaining strong client relationships, handling price negotiations, promotional planning, event placement, and specialized marketing and operational programs.
- Report transparently on monthly and quarterly initiatives, revenue insights and stock status to the Director of E-Commerce.

**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 4 years of experience as an Account Manager, with strong relationships with Noon and Amazon.
- Proficiency in English and Hindi is required; Arabic is a plus.
- Strong analytical skills and proficiency in e-commerce tools for generating insights.
- In-depth knowledge of the UAE e-commerce landscape, market trends and consumer behavior.

**Skills**:

- **Vendor or Seller Management**: Expertise in building and managing relationships with vendors, including effective negotiation and collaboration.
- **Pricing Strategy**: Skilled in crafting and executing pricing strategies for both 1P and 3P products, accounting for market dynamics and profitability.
- **Microsoft Office Proficiency**: Advanced skills in Excel for data analysis and reporting, along with proficiency in PowerPoint for creating presentations.
- **Data Analysis and Metrics**: Ability to analyse sales data, metrics and performance indicators, extracting insights to inform strategies and drive outcomes.
- **Communication and Negotiation**: Strong presentation, verbal and written communication skills, with proven negotiation abilities.

**Job Types**: Full-time, Permanent

Application Deadline: 20/11/2024



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