Head of Operational and Fraud Risk Management

6 months ago


Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

Head of Operational and Fraud Risk Management

**Role **:Head of Operational & Fraud Risk Management**
**Location**: Abu Dhabi

**Role Purpose**:
This is a Senior Management role within Group Risk Management responsible for (a) developing a center of excellence on Operational Risk and Fraud Risk Management and (b) recommending changes to business processes in order to enhance operational efficiency and effectiveness

The role requires a proactive individual with a minimum of 15 years of experience in ORM & FRM, who can communicate and build strong relationships across Business Units (BU), possess the ability to work in a matrix organization and leverage resources and capabilities across BUs.

The holder of this position will be mainly asked to:

- Design, implement and maintain a sound Operational and Fraud Risk Management Framework in line with the ever-changing regulatory landscape.
- Build the foundation for sound Operational and Fraud Risk management and identification of material risk through ongoing collaboration with local Lines of Business.
- Maintain Operational and Fraud Risk within the Board's approved risk appetite and ease the decision-making in light of the underlying operational risks.
- Lead and participate in fraud investigations and examinations based on management request and/or as per the identified fraud risk indicators.
- Plan and execute fraud investigations in line with Fraud Investigation Policy & Procedures.
- Guide leadership within ADIB Group through providing expertise and advice to Senior Management which enhances their ability to anticipate and manage operational risks efficiently and effectively.
- Oversee the adequacy and strength of the internal control System and recommend management actions to ensure the operational risk profile supports the achievement of business objectives.
- Act as a trusted adviser to Senior Management on Operational Risk Management aspects.
- Manage the operational incidents on a timely manner and ensure exhaustive root cause analysis are completed for major or frequent events.
- Track performance around risk management programs to build and ensure effective operationalizing of requirements.

**Key Accountabilities of the role**

This role includes but is not limited to the following:
**Strategy, Policy, Framework and Governance**
- Design and implement a sound Operational Risk Management Framework and Fraud Risk Management Framework for ADIB Group across all channels and products.
- Set in place the required infrastructure, tools, policies, standards, and processes necessary for effective execution of the above frameworks.
- Design and maintain the Enterprise Risk Management System (GRC) intended to manage ORM, FRM, Information Security, IT Governance, Compliance and Regulation.
- Set, support and run Committees under ORM's responsibility such as the Control and Compliance Committee (3C), Control and Compliance Committee Working Group (3C-WG), Operational Risk Provisioning Committee (ORPC), Fraud Risk Management Committee (FRMC) and Business Risk & Control Committee (BRCC).
- Represent Risk Management in Information Security Committee (ISC), Information Transformation Steering Committee (IT-SC), BRCC of all ADIB Group Subsidiaries.
- Escalate ADIB's risk profile on a quarterly basis to the Board Committee and Governance & Risk Policy Committee (GRPC).
- Ensure that the above Frameworks and policies satisfy the existing regulatory requirements and best standards.
- Develop Governance structure for appropriate management and oversight of operational and fraud risk.
- Develop and maintain Operational Risk Management capabilities, skills and infrastructure that are in compliance with both internal policies and external regulations and are responsive to fraud attacks.

**Process Management**
- **Risk and Control Self-Assessment**
- Design and implement the RCSA policy in order to proactively identify and address operational risks and issues.
- Support the BUs in implementing a sound RCSA process.
- Run cross-functional RCSA workshops for critical processes, Scenarios and/or BUs.
- Perform regular independent root-cause analysis by BU, process and/or product on a risk based approach (New trend, Critical risks...)
- Ensure exhaustiveness and reliability of RCSAs in collaboration with other risk functions such as IS, Compliance, Sharia Departments.
- Ensure Operational Risks are identified, assessed, mitigated and monitored across all processes, projects and outsourced activities.

**2. Fraud Risk Self-Assessment (FRSA)**
- Set a Fraud Risk Strategy that supports standardization, automation and consolidation through re-engineering and process improvement across ADIB Group for Fraud Risk Management.
- Define the process for FRSA and ensure it is properly implemented.
- Support the implementation of the Fraud Risk Management Framework and monitor the fraud risk metrics to identify potential control weaknesses.
- In collaboration with all BUs, ensure that all



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