Assistant Bar Manager

3 weeks ago


Dubai, United Arab Emirates Skelmore Hospitality Full time

**Position Purpose**

Ensure that guest requirements are satisfied; be overall responsible for the running of the bar; and maintain an open and accurate channel of communication with the entire management team. Implement, control & review all procedures relating to bar stock control, purchase and stock & waste disposal relevant to the bar. Manage, train and organize the bar team.

**Working Hours**
- Working hours will be 6 days a week or 54 hours per week as per UAE labor law, exclusive of 1 hour meal/other breaks per day, work schedules depend upon the volume of business

**Primary Responsibilities**
- Be passionate about customer service with the capability of delivering amazing hospitality to our guests.
- Supervise the work of bar staff.
- Run bar shifts, assisting and guiding staff to deal with issues and complaints and ensuring members’ and guests’ experiences exceed expectations.
- Prepare and issue, according to bar practice, staff rosters which will provide adequate cover in the most effective manner.
- Set a good example for the staff about punctuality, attendance, attitude and hygiene.
- Train new staff in methods and procedures.
- Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
- Familiarize with relevant software used at the restaurant (Respak and Micros)
- Follow the company’s Disciplinary procedures where necessary, and report all serious breaches of discipline to Lounge Manager and Operations Manager.
- Promote and practice relevant health and safety and fire safety standards.
- Provide induction training for new staff.
- Assess training needs and provide relevant training.
- Direct, control and organize the Assistant Bar Manager and all staff within your direct span of control and to ensure that the required service standards are achieved and maintained.
- Advise staff on information relation to beverages, cocktails, drinks, wines, etc., and any other relevant information in order to ensure the efficient operation of the Bar
- Liaise with Kitchen, Lounge and Restaurant with regard to procedures & service.
- Be aware of all relevant legislation regarding service of liquor, the sale of tobacco, opening hours, etc.
- Constantly strive to improve the standards of hygiene and service in the bar.
- Ensure that security procedures related to alcohol are adhered in the restaurant.
- Maintain and/or implement new efficient and effective work methods and systems.
- Responsible for the weekly inventory of the bar.
- To ensure all deliveries are checked in correctly and that all relevant delivery invoices are correct.
- To ensure that all services delivered within the bar operation are being correctly charged.
- Satisfy guest requirements by ensuring that the service is constantly maintained at a consistently high standard with particular focus on regular guests in the bar.
- Support the team at peak times and to undertake any operational duty which might be reasonably required, to ensure guest expectations are met.

**Profitability**
- Ensure and enhance bar and restaurant profitability and business growth
- Assist in setting budgets for the bar, communicate these to the team and implement strategies to achieve daily targets.
- Regularly monitor beverage stock items per week and communicate any shortages to the Lounge/Bar Manager.
- Regularly check and benchmark the price of all beverage items, to ensure that we are buying at the best prices available.
- Suggest and implement creative ideas for up selling in the bar area.

**Qualifications and Skills**
- Degree / Diploma in Hospitality Management.
- Minimum 3 years’ experience in Bar Operations in a leadership role
- Must have very good knowledge of liquors, spirits and wines
- Be able to speak, read and write English. Additional languages will be an advantage.
- Be able to work in a standing position for long periods of time.
- Be able to work in a fast paced environment.
- Be able to manage multiple tasks simultaneously.

**Personal hygiene**
- To practice high standards of personal hygiene at all times in terms of grooming and uniform.
- To maintain the required standards of operational hygiene.

**Note**:

- Job description is not limited to the above. Employee will adhere to instructions/tasks as given by the Management

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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