Sports Bar Manager
6 days ago
Kickers Restaurant and Bar, a popular sports bar known for its vibrant atmosphere and exceptional customer service, is looking for an experienced **Sports Bar Manager** to lead our team. This is an exciting opportunity for someone who has a passion for hospitality, sports, and managing high-energy environments.
As the Sports Bar Manager, you will be responsible for overseeing daily operations, ensuring top-notch customer service, managing staff, and maintaining a fun and dynamic environment for our guests.
**Key Responsibilities**:
- Oversee all day-to-day operations of the sports bar, including managing staff, inventory, and customer service.
- Ensure smooth execution of events, game nights, and promotions, creating an engaging atmosphere for guests.
- Provide leadership and training to bar staff, ensuring excellent service standards, proper beverage preparation, and adherence to safety protocols.
- Manage bar inventory, including ordering supplies, monitoring stock levels, and controlling costs.
- Develop and implement promotional strategies to increase foot traffic, drive sales, and enhance the bar’s reputation.
- Handle customer inquiries, concerns, and complaints in a professional and prompt manner, ensuring guest satisfaction.
- Maintain a clean, safe, and welcoming environment for both guests and staff.
- Prepare and manage budgets, forecasts, and financial reports for the bar operation.
- Work closely with the kitchen and other departments to ensure smooth coordination and a seamless guest experience.
**Requirements**:
- Proven experience as a bar or restaurant manager, ideally in a sports bar or similar high-energy environment.
- Strong leadership and team management skills with the ability to motivate and inspire a diverse team.
- Excellent communication skills, both verbal and written.
- In-depth knowledge of bar operations, including beverage preparation, inventory management, and health & safety regulations.
- A passion for sports and a deep understanding of sports bar culture.
- Ability to manage and resolve customer complaints effectively.
- Strong organizational and time-management skills.
- Flexibility to work evenings, weekends, and holidays as required.
**Benefits**:
- Competitive salary with performance-based incentives.
- Tips and service charge sharing.
- Health insurance and other employee benefits.
- Opportunity to be part of a fun, dynamic team in a fast-paced environment.
- Discounts on Various In-House Services such as Tennis, Padel, Football Academy, etc.
**How to Apply**:
Join us in creating an unforgettable experience for sports fans and bar-goers alike
**Job Types**: Full-time, Permanent
Application Deadline: 28/11/2024
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