Reception Supervisor

2 weeks ago


Fujairah, United Arab Emirates Juma Al Majid Holding Group Full time

**Job Information**:
Date Opened
- 11/20/2024

Industry
- Automotive

Job Type
- Full time

City
- Fujairah

State/Province
- Al Fujairah

Country
- United Arab Emirates

Zip/Postal Code
- 00000
- Supervises reception area for proper flow & operations.
- Organize reception area to fulfill principal standards & requirements
- Monitor service advisors' performance to meet set targets & objectives by Service Manager.
- Suggests ideas & plans to enhance customer satisfaction level.
- Prepares & submits reports required by Service Manager taking into consideration deadlines.
- Follow & solve customers’ complaints escalated by service advisors.

**Requirements**:

- Diploma Degree in IT/BA or any equivalent majority.
- 3~5 years experience in customer service (preferred with any Automotive Agency/Dealer).
- Excellent communication skills in English (additional Arabic language is preferred).
- Smart appearance
- High managing skills to drive employees’ engagement & motivation.
- Ability to work under pressure and handle multiple tasks.

**Benefits**:

- Paid Annual Leave
- Medical Insurance
- Travel Ticket
- Family Status
- T&C applied as per group policy


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