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Room Attendant @ Holiday Inn
3 weeks ago
**What is the job?**
As a Room Attendant - you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.
**Your day to day**
- You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
- Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed
- Be organised - keep on top of supplies and amenities and always try to minimise waste
- Reunite items with owners - and log any lost and found property
- Look smart - wear your uniform with pride
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
- Report, turn in, and/or log all lost and found items according to established procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- May have turndown duties
- May assist with other duties as assigned.
**What we need from **you**
-It’s a physical role and you’ll be on your feet most of the day, so fitness is important
-Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
-You’ll might need to bend and kneel to complete some activities
-Literacy skills - reading, writing and basic maths skills
-Flexible attitude to shifts - you may need to work nights, weekends and/or holidays
**What we offer**
We’ll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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