Manager Ict Sales UAE National

2 months ago


UAE, United Arab Emirates du Full time

**Key Accountabilities**:

- Support the sales team using available tools with process improvement, measurement, tracking and analytics relevant to their functional areas.
- Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
- Enhance sales productivity by enabling the team to work smarter by simplifying processes.
- Create monthly content for executive presentations and board reporting.
- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment.
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
- Assist with onboarding and training new sales talent in the sales organization.
- Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes.
- Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving.
- Maintain procurement and contract records.

**Qualifications, experience, skills and competencies**:
Qualifications:

- Bachelor's degree in Computer Science or IT field, preferably a Master's degree

**Experience**:

- Minimum 5-7 years broad-based experience in Sales Operations Management, ideally worked for an Outsourcing and Managed Services companies.

**Skills**:

- Strong time
- and financial management and organizational skills, comfortable working both collaboratively and independently.
- Comfortable interacting and building relationships with individuals across all levels and areas of the company and client organizations.
- Strong in personal networks and relationship management, persuasion and influence skills and ability to encourage, motivate and stimulate collaboration across the service delivery, client operational organizations and stakeholders.
- Analytical and systems thinking, conflict resolution and negotiation to involve all project stakeholders to drive, implement and institutionalize a change to ensure organizational objectives are met.
- Sense of balance between the roles of Service Account, Service Management, Sales and Products organizations.
- Strategic thinking with high attention to detail.
- Proven working experience as a Sales Operations Manager for complex and hybrid cloud and cyber security managed services.


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