Ground Crew Manager
5 months ago
**Job scope:
- Manages a team of ground crew colleagues and comms controllers.
- Manages ground crew and comms control schedules
- Ensures computer systems are running efficiently
- Holds regular briefings for the GC and comms control colleagues
- Attends regular meetings with their manager
- Delegates tasks and ensures goals are met
- Trains colleagues on how to use the Tunnel 3system.m
- Handles customer complaints
- Ensures departmental policies, procedures and performance standards are being implemented and maintained throughout their area
- Review department policies and update them when necessary
- Ensure inventory and stock is well managed
- Preform other duties given to him/her by the operations director
- Understands live promotions and helps create new ones
- Ensures a smooth customer journey
- Makes development plans for GC colleagues and conducts appraisals
- Approves any shortages
- Applies or approves a credit note when necessary
- knowledge and understanding of all areas of the experience
- Has the ability to manage time effectively while setting the tone of the team though modeling and leadership
- Interviewing and hiring new employees
- To enforce and adhere to all UAE laws, health, safety & environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management to minimize risk and maintain a clean safe and hygienic environment for all guests and colleagues
- To ensure any broken or damaged equipment is reported and monitored effectively
- To manage food and beverage inventory, ordering and stocking
- To lead and manage the food and beverage department
- To maintain a safe and healthy working environment that is compliant with local regulations (ADFCA) and international (HACCP) best practices
- To recruit, train and develop a team which passionately delivers guests service excellence
- To monitor food and beverage operational, food safety and hygiene reports to be updated on the daily events in the department To enforce and adhere to all UAE laws, health, safety & environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management to minimize risk and maintain a clean safe and hygienic environment for all guests and colleagues
**To be considered for the role, you will need to have**:
- Bacheor Degree or equivalent
- Minimum 2 years' experience working within a theme park / climbing gym or wind tunnel
- 2 years working in a guest experience role
- English intermediate speaking and writing skills or higher
- Knowledge on how to work MS programs
- Outside of the box thinking
- Proactive
-
Ground Segment Manager
6 months ago
Abu Dhabi, United Arab Emirates Serco Group Full time**Make a difference every day** We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...
-
Ground Segment Manager
6 months ago
Abu Dhabi, United Arab Emirates Serco Europe Full timeJob Introduction **Make a difference every day** We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and...
-
Crewing Coordinator
3 months ago
Abu Dhabi, United Arab Emirates Infotech Electromechanical LLC Full timeThe Crewing Coordinator is responsible for managing and coordinating the crewing activities for the company's fleet. This role ensures that all vessels are adequately manned with qualified personnel in compliance with international regulations, company policies, and client requirements. The Crewing Coordinator works closely with various stakeholders to...
-
Crewing Officer
2 months ago
Abu Dhabi, United Arab Emirates KFS Full time1. Ensuring all crew certification is always complete and valid as per Legal and other requirement 2. Plan and arrange crew changes, mobilization/Demobilization for all crew on assigned vessels according to Company procedure and client requirement, using cost effective and convenient travel methods 3. Maintaining offshore crew rotation and source offshore...
-
Crewing Assistant
2 months ago
Abu Dhabi, United Arab Emirates KFS Full time1. Maintaining updated crew list and crew matrix (Certificates, Trainings, medical, travel documents, Passes) for each vessel 2. Monitor the crew matrix related to the issue & Expiry details of crew Certificates, Trainings, Medical, Travel document, Passes and renew the document on timely manner. 3. Creating crew profile in ERP for new Joiner 4. Process...
-
Manager - Aviation Ground Safety
5 months ago
Abu Dhabi, United Arab Emirates GAL Full timeOverview Manager - Ground Safety will serve as principal advisor to the commanding officer on all ground safety matters. Responsible for advising and aiding the commanding officer in developing and managing a command ground safety program. Required to coordinate all ground safety matters among the command’s staff and will maintain and report appropriate...
-
Crewing Officer
6 months ago
Abu Dhabi, United Arab Emirates Aventos Global Management Consultancy Sole Proprietorship LLC Full timeCrewing Officer is a key role within the Crewing Department, he/she is responsible for ensuring appropriate resource is available for effective onboard operations. - Crew Operation has three main branches Scheduling, Payroll and Travel & on-boarding. - Crewing Officer may be assigned to any of these areas depending on operational needs. - Crew Officer...
-
Ground Crew
2 days ago
Abu Dhabi, United Arab Emirates Farah Experiences Full timeJob Scope - Ensure all departmental checklists, opening and closing procedures are being consistently completed, any required follow-up action is initiated, and forms/records are being filed appropriately - Ensure all Waivers and T&C's are signed before the experience commences - Book in and Check in customers to their relevant experience - Serve customers...
-
Officer - Ground Safety
2 weeks ago
Abu Dhabi, United Arab Emirates GAL Full timeOverview Ground Safety Officer will serve as principal advisor to the Commanding Officer and Site Manger on all ground safety matters. Responsible to and advises and aids the Commanding Officer in developing and managing a Command Ground Safety Program. The Ground Safety Officer will be required to coordinate all ground safety matters among the Command’s...
-
Officer - Ground Safety
6 months ago
Abu Dhabi, United Arab Emirates GAL Full timeOverview Ground Safety Officer will serve as principal advisor to the Ground Safety Manager and Program Manager on all ground safety matters. Responsible for advising and aiding the Ground Safety Manager in developing and managing a command ground safety program The Ground Safety Officer will be required to coordinate all ground safety matters among the...
-
Crewing Manager
6 months ago
Abu Dhabi, United Arab Emirates MUTAWA MARINE Full timeVESSEL COORDINATOR Monitor crew schedules, ensuring that crew are assigned on vessels appropriate to their skills andqualifications Ensures crew Seaman's books are completed with proper embarkation dates **Salary**: AED10,000.00 - AED18,000.00 per month Ability to Commute: - Abu Dhabi (required) Ability to Relocate: - Abu Dhabi: Relocate before...
-
Crewing Administrator
5 months ago
Abu Dhabi, United Arab Emirates Boskalis Full time**How you can make your mark**: You can make your mark in the role of Crewing Administrator by assisting the crewing team with checking the personal documents & certificates of seafarers which are planned to sign-on a Boskalis vessel. The Seafarer needs to comply with the training matrix based on STCW requirements, Boskalis standard requirements & vessel...
-
Officer - Ground Safety
2 months ago
Abu Dhabi, United Arab Emirates GAL Full timeOverview The Ground Safety Officer plays a vital role in supporting the Safety Manager and Program Manager in all aspects of Occupational Safety and Health. This position involves providing both field and administrative support to the Safety Manager in the development and management of the command’s ground safety program. The Ground Safety Officer will...
-
Ground Segment Expert
6 months ago
Abu Dhabi, United Arab Emirates Serco Plc Full timeMake a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...
-
Marine Crewing Officer
2 months ago
Abu Dhabi, United Arab Emirates MUTAWA MARINE Full time**Responsibilities**: **Crowing OFFICER EXPERIENCE IN MARINE IS A MUST.** - Coordinate crewing schedules, ensuring adequate staffing for all vessels - Manage crew members' contracts, visas, and certifications - Communicate effectively with crew members, assisting with any issues that may arise - Collaborate with other departments to ensure smooth...
-
International Crew
4 weeks ago
Abu Dhabi, United Arab Emirates Engage Experts Full timeUrgently required below staff for an Astonishing International QSR Crew - 2500 Hostess - 3000 Supervisor - 3500 Managers - 5000 Job Location - Dalma Mall, Abu Dhabi Interview - Online Pay: AED2,500.00 - AED5,000.00 per month
-
Group HR and Crewing Manager
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CASCADES Full timeCASCADES Job Description:Job Title: Group HR and Crewing ManagerOur company is seeking a highly skilled and experienced Group HR and Crewing Manager to join our team. As a key member of our HR department, you will play a vital role in developing and implementing HR strategies that align with our overall business objectives.Key Responsibilities:Develop and...
-
Pro Crewing/ops Assistant
3 months ago
Abu Dhabi, United Arab Emirates MEO Full timeMain: - Assisting in managing vessels’ marine operations of all vessels in the Middle East - Assisting with PRO requirements Key responsibilities: Ensure that all employees joining the company comply with UAE Government regulations and employment laws Supervise work for subordinates by guiding through proper entry of forms before submission Represent...
-
Kitchen Crew
5 months ago
Abu Dhabi, United Arab Emirates Eathos Full timeAt Eathos we believe that the region’s dynamic food and beverage sector presents a wide range of opportunities for the right brands with an innovative edge. We were founded in 2014 and we are in 2 countries UAE & KSA with up to 750 employees. We are committed for serving exceptional food that makes us the absolute franchisee partners to launch, develop,...
-
Kitchen Crew
6 months ago
Abu Dhabi, United Arab Emirates Eathos Full timeAt Eathos we believe that the region’s dynamic food and beverage sector presents a wide range of opportunities for the right brands with an innovative edge. We were founded in 2014 and we are in 2 countries UAE & KSA with up to 750 employees. We are committed for serving exceptional food that makes us the absolute franchisee partners to launch, develop,...