IT Amc- Tead Lead

2 days ago


Dubai, United Arab Emirates GS IT Full time

Job Description/ Job role and Responsibilities
- Delegate duties and tasks within the IT department.
- Monitor all team members and provide necessary advice and guidance.
- Perform periodic risk assessments and initiate risk control strategies.
- Coach all team members and motivate them to produce desired results.
- Organize regular seminars and training to teach team members new techniques and methods.
- Keep up with trends in the constantly evolving information technology industry.
- Perform regular IT audit to discover areas of weaknesses and fortify them.
- Work alongside other departments to achieve company goals and visions.
- Write and forward regular reports to the management.
- Provide solutions to any complex IT-related challenges in the organization.
- Perform regular appraisals of team members’ performance and devise strategies to help with Improvement.

Skills Required
- Proven experience as a helpdesk Engineer or other customer support role
- Experience on Firewalls, IP phones and NAS & SAN
- Experience on IT security, backup scenarios and disaster recovery solutions
- Understanding of Windows servers, virtualization (VM ware and Hyper-V), different cloud services
- Additional certification in Microsoft, Linux, Cisco similar technologies is a plus

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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