Operations Manager Holiday Homes
6 months ago
**Responsibilities**:
- Manage the daily operations of holiday homes, ensuring the highest level of guest satisfaction.
- Supervise and lead a team of operations staff, including housekeepers, maintenance personnel, and customer service representatives.
- Implement and maintain operational procedures and standards to enhance efficiency and customer experience.
- Monitor property listings, pricing, and availability to maximize occupancy and revenue.
- Handle guest inquiries, requests, and complaints to ensure a positive and memorable stay.
- Oversee property maintenance, repairs, and inspections to ensure the homes are in top condition.
- Ensure compliance with local regulations and licensing requirements.
- Collaborate with other departments to coordinate and improve the guest experience.
**Qualifications**:
- Minimum of 2 years of experience in holiday home operations in the Dubai market.
- Strong knowledge of the local holiday home regulations and market trends.
- Excellent leadership and team management skills.
- Outstanding communication and customer service skills.
- Problem-solving and decision-making abilities.
- Proficiency in property management software and Microsoft Office Suite.
- Attention to detail and ability to multitask.
**What We Offer**:
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development.
- A dynamic and collaborative work environment.
**Salary**: AED5,000.00 - AED7,000.00 per month
**Experience**:
- holiday homes: 2 years (preferred)
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