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Operations Manager
4 weeks ago
**Job description**
- Oversee and manage the operational aspects of our holiday homes, including maintenance, housekeeping, guest services, and facilities management.
- Implement and enforce operational policies, procedures, and guidelines to ensure efficient and smooth operations in compliance with company standards and local regulations.
- Lead a team of dedicated staff, providing guidance, coaching, and fostering a positive work environment to achieve team goals and guest satisfaction targets.
- Work closely with various departments to optimize processes and streamline operations for improved efficiency and cost-effectiveness.
- Monitor guest feedback and take necessary actions to continuously enhance the quality of services provided, ensuring an exceptional guest experience.
- Look for potential property owners that wants to rent their property under Marbella management.
- Maintain high occupancy rates and exceptional guest experiences.
- Coordinate cleaning, maintenance, and restocking of holiday homes.
- Develop strategies to maximize occupancy and revenue throughout the year.
- Assist the management in the preparation needed to become a property management -company for holiday homes.
- Knowledgeable in DTCM Permits.
- Continuously monitor the competition and make recommendations for improvements to our properties and services
**Requirements**:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 2 years of experience in a managerial role within the hospitality industry, preferably in holiday homes or hotels.
- Strong leadership and organizational skills with a proven ability to manage teams and drive operational excellence.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Familiarity with Dubai's hospitality industry and regulations is a plus.
- Proficient in using relevant software for property management and operations.
**Salary**: AED6,000.00 - AED7,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Operations Manager(Holiday Homes): 2 years (required)
License/Certification:
- UAE Driving License (required)
**Salary**: AED6,000.00 - AED7,000.00 per month
**Experience**:
- Holiday Homes: 2 years (required)
License/Certification:
- UAE Driving License (required)
Ability to Commute:
- Dubai (preferred)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
