IT Manager
2 days ago
**Job Summary**:
**Job Responsibility**:
**1. Infrastructure Management**:
- Oversee and manage the company’s IT infrastructure, ensuring all systems operate effectively and securely.
- Manage multiple cloud service providers, including AWS, Microsoft Azure, and Jumpcloud.
- Work with unique display hardware and support event technology implementations.
**2. Technical Support**:
- Provide day-to-day technical support for the team, including event-specific setups.
- Provide support and maintenance for ERP systems and related software.
**3. Security and Compliance**:
- Ensure compliance with IT security protocols and best practices.
- Manage and maintain CCTV camera systems and access control systems.
- Ensure disaster recovery plans are in place and up-to-date.
**4. Network Management**:
- Monitor and troubleshoot network issues, ensuring timely resolution.
- Monitor and manage network performance, identifying areas for optimization.
**5. System Maintenance**:
- Assist in the installation, configuration, and maintenance of hardware and software systems.
- Perform regular data backups and ensure the integrity of critical systems and data.
- Oversee hardware maintenance, including upgrades, repairs, and replacements.
- Implement and maintain ITIL standards for IT troubleshooting, service requests, and problem management.
**6. Training**:
- Train staff on technology use and best practices.
**Company Introduction**:
Option 1 Events Services specializes in events technology, hybrid production & content development. Established in 1985, Option 1 Group, under visionary leadership, introduced cutting-edge audio systems in Bombay, later expanding into the UAE to bridge global technology with the corporate sphere. With growing demand for innovative solutions, we founded Option 1 Design Studio, housing multiple sectors under one umbrella dedicated to creating and innovating. Explore our legacy, services, and contributions at Option 1 Group, where technology meets imagination.
**Company website**:
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you available to join immediately?
- What is your VISA Status and Validity?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Google Suite: 4 years (preferred)
- Cloud Services: 3 years (preferred)
- Networking: 3 years (preferred)
- ITIL: 2 years (preferred)
**Location**:
- Dubai (required)
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