Customer Service Representative

3 months ago


Abu Dhabi, United Arab Emirates Qqada Full time

**Responsibilities**:

- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues in a timely and professional manner.
- Process orders, returns, and exchanges as needed.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to resolve complex issues.
- Identify opportunities to improve customer satisfaction and retention.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to handle challenging customer interactions with patience and professionalism.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office and customer service software.

**Job Type**:Full Time**Job Location**:Abu Dhabi



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