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Payment Systems Operations Executive

2 months ago

Dubai, United Arab Emirates Deriv Full time

Job Information

Job Opening ID
- ZR_1811_JOB

Industry
- Payments Solutions & Integrations

City
- Dubai

Province
- Dubai

Country
- United Arab Emirates

Postal Code
- 337-1500

As a Payment Systems Operations Executive at Deriv, you’ll manage relationships with payment service providers and oversee daily cashier operations. You’ll coordinate with internal and external stakeholders, ensuring smooth transaction processing by collaborating with various stakeholders.

Your responsibilities include troubleshooting payment issues, testing new payment methods, and leading payment system awareness campaigns. Additionally, you’ll manage projects with PSPs and cashier providers, aiming to enhance operational efficiency and customer satisfaction. Your efforts will be pivotal in maintaining Deriv’s reputation as a fintech leader, ensuring our payment processes are seamless and secure.

**Your challenges**
- Manage relationships with payment service providers to ensure effective collaboration and compliance.
- Conduct daily operations and analyses of the cashier system, optimising transactional efficiency.
- Coordinate with internal and external stakeholders in order to facilitate smooth payment processing.
- Collaborate with various payment providers to ensure efficient, seamless transaction handling.
- Troubleshoot and resolve issues related to payment processing promptly.
- Test new payment methods for their reliability and effectiveness for user transactions.
- Lead payment systems awareness campaigns and cross-marketing initiatives to help enhance user engagement.
- Coordinate projects with PSPs and the cashier providers, ensuring timely and successful implementation.

**Requirements**:

- Bachelor’s degree in Business, Finance, Economics, or a related field
- Good analytical and decision-making skills
- Excellent organisational abilities
- Ability to work under pressure and within tight deadlines
- Excellent spoken and written English communication skills

**What’s good to have**
- Working knowledge of payment systems providers

**Benefits**:

- Market-based salary
- Annual performance bonus
- Medical insurance
- Housing and transportation allowance
- Casual dress code
- Work permit
- A chance to work with top talent from across the globe (70+ nationalities)
- Ample team-building and bonding activities
- Great overseas travel opportunities
- #LI-ONSITE

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