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Floor & Guest Relations Manager (Western European
4 weeks ago
Tips:
Floor & Guest Relations Manager, for high end restaurants based in Riyadh, only Western (NOT Eastern) European - Caucasian nationalities, responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests.
**Responsibilities**:
Ensuring and providing flawless, upscale, professional and high-class guest service experiences.
Analyzing customer feedback and providing strategic direction to continuously improve overall rating.
Responding to guests needs and anticipating their unstated ones.
**Qualifications**:
- Male (very important)
- +33 years old (very important)
- Western (NOT Eastern) European - Caucasian
- English speaker (if speaks Arabic also even better, but not a priority)
- With experience in haute cuisine (aka Zuma, Cipriani, LPM)
- We are looking for someone who is primarily a "floor person" as the "office" part will be done by myself and the other 2 AGMs
- Basic salary, mobile, food allowance and other accommodation
Send your CVs:
**Job Type**: Contract
Contract length: 12 months
Pay: AED10,000.00 - AED20,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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