Ticketing Officer with Sales Experience

2 months ago


Dubai, United Arab Emirates Airpark Aviation Services LLC Full time

1) Main duties & responsibilities:

- Ticketing: - Ticket Issuance - Re-issuance - EMD issuance - Refunds - Group ticket issuance - Agent ticket issuance and date changes.
- Handling AD/ID tickets Dealing with walk-in passengers.
- Responding to WhatsApp inquiries Answering Direct Passenger/Agent calls Flight reschedules/cancellation.
- Ancillaries Payment top-ups for agents Maintaining Reports - Agent top-ups/ticket report/collection sheet/payment collections.
- Sales visits to agents during special promotions
- Promoting on social media ex. WhatsApp groups, Facebook groups Training agents for KIU through any desk platform
- Overseeing Air Park Colombo Team assisting in holiday packages events organised by FitsAir.

2) Years of experience - Minimum 1-2 years of working experience in travel/airline industry

3) Age : Preferably between 20-35 years

4) Nationality : Preferably who can understand and speak Sinhala language

6) Reporting Line : Reporting to Key Account Manger

7) UAE Driving License is mandatory

**Salary**: AED3,500.00 - AED4,000.00 per month


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