International Desk Manager

7 months ago


UAE, United Arab Emirates HSBC Full time

-Job description

**International Desk Manager**

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors, and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets.

**In this role, you will**:

- International Desk Manager (IDM) will be looking for opportunities for New to Bank (NTB) International customers in the market they are based in, supporting customer needs via a reactive inbound and outbound referral model.
- The jobholder would carry out business development focusing on strategic alliances and partnerships, building relationships with the internal and external stakeholders, with the objective of offering HSBC’s Wealth & Personal Banking (WPB) products to our International customers.
- IDM would be the first point of contact for onboarding organisations into HSBC International Desk to be empanelled partners.
- IDM will be looking to secure attendance of team in community events where attendance of international, multi-country prospect customers is expected.
- The role holder will maintain all agreements with third party organizations and will be the main point of contact for any community event organisers.
Requirements

**To be successful in the role, you should meet the following requirements**:
**Knowledge / Experience**
- Bachelor’s degree is a must to obtain UAE Visa.
- Strong understanding of UAE market, opportunities, and competition is a must.
- Solid understanding of wealth and personal banking products, international proposition, and sales environment, is required.
- Proven track record of delivering business targets, meeting customer needs and improving customer satisfaction.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with international clients and stakeholders.
- Prior experience in leading teams and managing people, is required.
- Strong customer service orientation, able to handle customer requests. Experience in servicing international customers is an advantage.
- Confident in giving on-stage presentations at customer events.
- Experience in managing external stakeholders and organizing customer events. Proactive in building strong relationships with stakeholders and customers.
- Good understanding of credit, risk and cross border compliance policy and procedures.
- Embraces diversity and is comfortable working with a group of people with diverse backgrounds.

**You’ll achieve more at HSBC.**

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.



  • UAE, United Arab Emirates HSBC Full time

    -Job description **International Desk Representative** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...


  • UAE, United Arab Emirates du Full time

    **Key Accountabilities** - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - As a result, members of the Service Desk team must have excellent verbal and written communication skills and troubleshooting skills as...

  • Internal Audit Manager

    7 months ago


    UAE, United Arab Emirates Kinetic Full time

    A reputable and well-established **Pharmaceutical** company is actively recruiting an **Internal Audit Manager** for their team in the **UAE.** *** **The main responsibilities will include but not limited to**: - Develop and implement an audit plan to assess the effectiveness of internal controls. - Conduct audits ensuring adherence to auditing...


  • UAE, United Arab Emirates du Full time

    Key Accountabilities: - Assist Department’s head in development of the annual audit plan specially in Information Systems Area. - Provide implementation updates to line manager and mitigate any gaps to ensure plan execution within own area - Plan the audit assignments including objectives and scope and the audit approach. - Follow up the status of...

  • Order Managment Intern

    8 months ago


    UAE, United Arab Emirates Emerson Full time

    **Job Summary** Emerson Automation Solution, Final Control, ISV platform is leading supplier of Isolation Valve Solutions within Middle East and Africa has an extensive valve portfolio comprised of trunnion ball valves, floating ball valves, high performance butterfly valves, triple offset valves, and shut off valves. If you are a highly motivated and a...


  • UAE, United Arab Emirates DP World Full time

    **Department**:_Global Operations & Engineering _ **Title**:Intern - Energy Management & Decarbonization **Internship Description**:The intern will assist in the implementation of DP World’s Decarbonization strategy, through the execution of energy management projects and to ensure compliance with the DP World’s philosophy of zero harm to our people &...

  • Internal Audit Manager

    2 months ago


    UAE, United Arab Emirates Emirates Islamic Full time

    **In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern, and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.** This role is responsible for supporting...


  • UAE, United Arab Emirates Abu Dhabi Ports Full time

    **Description**: Job Title **Manager - International Technical Equipment Engineering** Unit **CEO** Job Purpose The Manager of International Technical Equipment Engineering is responsible for overseeing the planning, implementation, maintenance, reviewing and optimization of technical equipment for our port and maritime operations internationally part of...

  • Internal Auditor

    7 months ago


    UAE, United Arab Emirates Aviation Services Management (ASM) Full time

    ASM is looking to hire an internal auditor to identify and assess areas of significant business risk, implement best audit and business practices in line with applicable internal audit statements and manage resources and audit assignments. The auditor should be able to Identify and reduce all business and financial risks through effective implementation and...

  • Intern

    7 months ago


    UAE, United Arab Emirates Al Tamimi Full time

    **Role**:Finance Intern - Sharjah **Reporting Line**:Department Unit Head **Requirements**: - Must be detail-oriented and have strong multi-tasking, time management and organization skills as well as the ability to work under pressure within tight deadlines. - Good relationship development and people skills - Highly flexible with a positive attitude and...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Client Relationship Manager, International Subsidiary Banking (UAE National)** **0000K3RY** Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction,...


  • UAE, United Arab Emirates International Secondary School (ISK) Full time

    RAK Academy is a family of five highly regarded international schools that provide both British and International Baccalaureate curriculum pathways. Our vision is to develop ‘Learning Excellence with a Community Heart’ with a core purpose of ‘delivering excellent learning opportunities, developing leadership skills at all levels, and providing...

  • Quality Manager

    1 week ago


    UAE, United Arab Emirates QSA international Full time

    Job Role: - Maintenance Repair Operations, Quality Assurance & Safety Engineer - 25 - Location: - United Arab Emirates - Type: - Permanent Job description - Responsibility as head of the quality system of the company against NAA, EASA and other national aviation authorities, - Responsibility for the preparation, revision and maintenance of the manual...


  • UAE, United Arab Emirates Emirates NBD Full time

    In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern, and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family. As the Assistant Manager, you will be...


  • UAE, United Arab Emirates DP World Full time

    We are seeking a motivated HR Intern for our Group People Department in the Programme Management section for a 3-month internship. **Department**:Group People **Section**:Programme Management **Duration of Internship**:3 months **Skills/Majors Required**: - Intermediate Excel and PowerPoint skills - Education in Communication, Marketing/ IT background...


  • UAE, United Arab Emirates DP World Full time

    **Job Title**:Energy Management Intern (Global Operations Engineering) **Location**:DP World Head Office, Jafza 17, Dubai, UAE **Duration**:3 months **Start Date**: January - April **About the Role**: We are seeking a highly motivated and analytical intern to join DP World’s Global Operations Engineering (GOE) team in the Energy Management &...


  • UAE, United Arab Emirates Talent Pal Full time

    This role is part of the Global Markets & Treasury Business Finance team in H.O. You will be responsible for leading a team and providing full range of product control services to the division **.** **On a day-to-day basis you will be responsible for**: - Stakeholder management - this involves developing / maintaining strong relationship with Global...


  • UAE, United Arab Emirates Robert Half United Arab Emirates Full time

    **The Company** Robert Half International is working on an exclusive basis with a leading Manufacturing company based in Jeddah who are market leaders in their field. Due to a reorganisation, they are looking to recruit a Head of Internal Audit. **The Role** Your role will be to evaluate the effectiveness of governance and internal control arrangements...


  • UAE, United Arab Emirates International Primary School (IPK) Full time

    RAK Academy RAK Academy is a family of five highly regarded international schools that provide both British and International Baccalaureate curriculum pathways. Our vision is to develop ‘Learning Excellence with a Community Heart’. By ensuring excellent leadership at all levels throughout our schools we aim to provide our students with a world class...


  • UAE, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...