Bank Teller

7 months ago


Dubai, United Arab Emirates Feedezo Consulting Full time

**Key Responsibilities**:

- Greet customers warmly and assist them with their banking needs.
- Process various banking transactions, including deposits, withdrawals, transfers, and loan payments.
- Handle cash and maintain accurate cash drawer balances.
- Verify customer identification and ensure compliance with bank policies and procedures.
- Answer customer inquiries and provide information about banking products and services.
- Assist customers with account-related issues, such as balance inquiries, statement requests, and check orders.
- Promote bank products and services to meet customer needs and achieve sales targets.
- Resolve customer complaints and escalate issues to the appropriate personnel when necessary.
- Balance cash drawer at the end of each shift and prepare daily transaction reports.
- Maintain confidentiality of customer information and ensure security of bank assets.
- Participate in training programs and stay updated on bank policies, procedures, and regulations.

**Requirements**:

- High school diploma or equivalent.
- Previous experience as a bank teller or in a customer service role is preferred.
- Excellent customer service and communication skills.
- Strong numerical and mathematical abilities.
- Attention to detail and accuracy in handling transactions.
- Proficiency in using banking software and computer systems.


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