Area Sales Manager

6 months ago


Abu Dhabi, United Arab Emirates Bab Al Nojoum Full time

Sales Manager who create a robust framework for overseeing and managing GC&E sales operations and ensuring the success of events and group planning at Bab Al Nojoum properties.

To effectively handle all events and group details and ensure successful planning, here's a structured approach:
1. **Strategic Planning**:

- Develop and implement a comprehensive sales strategy for GC&E operations.
- Regularly review and analyze business plans to identify gaps and take proactive measures to meet targets.
- Stay informed about market trends and competitors' products to adjust strategies accordingly.

2. **Revenue Maximization**:

- Identify and capitalize on all revenue opportunities within the GC&E segment.
- Drive conversion of GC&E enquiries into contracted business.
- Implement promotional activities to boost sales and fill capacity gaps.
- Explore and develop additional business from existing customers.

3. **Team Leadership and Motivation**:

- Lead, motivate, and manage the GC&E sales team effectively.
- Conduct regular performance evaluations, addressing any issues in compliance with company policies.
- Foster a culture of high standards for relationship building, customer service, and selling techniques.

4. **Customer Service and Satisfaction**:

- Maintain exceptional levels of customer service to enhance guest satisfaction.
- Conduct regular evaluations of guest satisfaction levels and implement continuous improvement measures.
- Handle customer complaints or issues promptly and professionally.

5. **Compliance and Audits**:

- Ensure adherence to brand standards and compliance with company policies and procedures.
- Conduct weekly spot checks and audits to maintain high-quality standards.
- Address any gaps identified during audits promptly and efficiently.

6. **Team Development**:

- Develop and train the GC&E sales team for effective career progression and succession planning.
- Distribute new inquiries among team members, ensuring prompt and efficient handling.
- Conduct regular training sessions to enhance skills in relationship building, customer service, and contract processing.

7. **Communication and Distribution**:

- Facilitate effective communication within the team for streamlined operations.
- Establish a system for distributing new inquiries among team members, considering phone calls and grouping options.

8. **Performance Monitoring**:

- Monitor GC&E performance against KPIs and take corrective actions as needed.
- Regularly review and analyze the forthcoming year’s GC&E business to stay ahead in the local market.

**Salary**: AED13,000.00 - AED14,000.00 per month

Ability to Commute:

- Abu Dhabi (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (required)


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